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CM
Configuration Management
demarc
Demarcation point (boundary between service provider and customer equipment)
EF
Entrance Facility (where outside cabling enters a building)
EMI
Electromagnetic Interference
EOL
End‑of‑Life (product no longer sold or developed)
EOS
End‑of‑Support
ICS
Industrial Control System
IDF
Intermediate Distribution Frame (telecom/network distribution point)
MDF
Main Distribution Frame
MOU
Memorandum of Understanding
MSA
Master Service Agreement
Nmap
Network Mapper (security scanning tool)
OT
Operational Technology
RFP
Request for Proposal
SIP
Session Initiation Protocol
SLA
Service‑Level Agreement
SOP
Standard Operating Procedure
STP
Shielded Twisted Pair
UTP
Unshielded Twisted Pair
VOLIP
Voice over IP
EULA
End User License Agreement
MTBF
Mean Time Between Failure
MTTR
Mean Time To Repair
SCADA
Supervisory Control And Data Acquisition
USB
Universal Serial Bus