Systems Analysis & Design DUPE CHAP 1

Michaela is a systems analyst who is determining business requirements. What would most likely be the SDLC phase for her?

Planning

Analysis

Design

Implementation

Business requirements are not developed by systems analysts, but by business analysts

Analysis

Becky is a systems analyst for Laswell Consulting. She is attending a three day intensive workshop on developing applications in php. What systems analyst skill is she working on?

Technical

Business

Analytical

Interpersonal

Ethical

Technical

The outcome of the design phase is the:

Feasibility Analysis document

System proposal document

System specification document

System request document

Business Process document

System specification document

Which of the following project roles would analyze the key business aspects of the system?

Systems analyst

Business analyst

Infrastructure analyst

Change management analyst

Project manager

Business analyst

Robert is doing an economic analysis using today's dollar values. He is doing:

Cash flow analysis

Return on investment analysis

Break-even point analysis

Net present value analysis

Internal rate of return analysi

Net present value analysis

Which is NOT an attribute of a systems analyst?

Understanding what to change

Knowing how to change it

Convincing others of the need to change

Serving as a change agent

Selecting which projects to approve

Selecting which projects to approve

TJ has prepared a spreadsheet where the total benefits are $182,000; the total cumulative costs are $120,000. The ROI would be::

$62,000

About 34%

About 51.7%

About 65.3%

Less than 20%

About 51.7%

Which of the following project roles would insure that the system conforms to information systems standards?

Systems analyst

Business analyst

Infrastructure analyst

Change management analyst

Project manager

Systems analyst

Jack is going over financial numbers for a proposed project. Which of the following system analyst skills is he exhibiting currently?

Technical

Business

Analytical

Interpersonal

Management

Analytical

Jona's project is to take a fairly straight-forward manual process and make it an electronic process. This will make the processing more efficient. Which of the following requirements analysis strategies is she using?

Business Process Automation

Business Process Improvement

Business Process Internalization

Business Process Reengineering

Business Process Renovation

Business Process Automation

The outcome of the analysis phase is the:

Feasibility Analysis document

System proposal document

System specification document

System request document

Business Process document

System proposal document

Another outcome of the planning phase is the:

Feasibility Analysis document

Project Plan

System specification document

System proposal document

Business Process document

Project Plan

Because the cost can be immense, _________ is one of the most critical steps in implementation.

Documentation

Coding

Testing

Developing a conversion strategy

Training

Testing

The outcome of the planning phase is the:

Test plan

System proposal document

System specification document

System request document

Business Process document

System request document

Alice is calculating whether a system will lower costs or increase revenues. What SDLC phase is she in?

Planning

Analysis

Design

Implementation

Evaluation

Planning

Which is NOT true for systems analysts?

They create value for an organization

They enable the organization to perform work better

They do things and challenge the current way that an organization works

They play a key role in information systems development projects

They are the project sponsors for system proposals

They are the project sponsors for system proposals

The type of skill that is common to systems analysts to understand how IT can be applied to business situations and to ensure that the IT delivers real business value is:

Technical

Business

Analytical

Interpersonal

Ethical

Business

Chang is working on "How will this system work". What SDLC phase is he in?

Planning

Analysis

Design

Implementation

Transition

Design

Ramya is preparing an economic feasibility study. She has a calculation where she takes total benefits minus total costs and divides that answer by the total costs. She is calculating:

Cash flow

Return on investment

Break-even point

Net present value

Internal rate of return

Return on investment

Which of the following project roles would assign resources to a project?

Systems analyst

Business analyst

Infrastructure analyst

Change management analyst

Project manager

Project manager

Which was NOT given as a method for determining business requirements?

Benchmarking

Interviewing

Observation

Document analysis

Questionnaires and surveys

Benchmarking

Rocky is dealing one-on-one with users and business managers (including some that have little experience with technology). He is demonstrating what system analyst skill?

Technical

Business

Analytical

Interpersonal

Ethical

Interpersonal

Which is an activity the users probably will NOT do on a project?

Make decisions that influence the project

Budget funds for the project

Perform hands-on activities for the project

Be assigned specific tasks to perform (with clear deadlines)

Have some official roles on the project team

Budget funds for the project

Which of the following project roles would identify how technology can improve business processes?

Systems analyst

Business analyst

Infrastructure analyst

Change management analyst

Project manager

Systems analyst

Ramona is preparing an economic feasibility study. She is calculating the payback period. She is calculating:

Cash flow

Return on investment

Break-even point

Net present value

Internal rate of return

Break-even point

Wayne is a senior director of finance. His company only recently came under Sarbanes-Oxley regulations and is the project sponsor to become compliant. He realizes that examining the as-is system may not be much help as the regulations are so radical that a major analysis and design project must be completed to make the company compliant. He is leaning towards: ______________

Business Process Automation

Business Process Improvement

Business Process Internalization

Business Process Reengineering

Business Process Renovation

Business Process Reengineering

Which would normally NOT be a reason for a project?

When a business need has been identified

A consultant has suggest a new customer relationship management system

An open source platform has just come on the market

An existing system just isn't working properly and the workaround is tedious

To support a new business initiative

An open source platform has just come on the market

Linda is a clerk in the accounting department. She was interviewed by David and is excited about the proposed system that will utilize electronic funds transfer. This would be an example of ______.

Tangible benefit

Cash flow

Break even analysis

Intangible benefit

Return on investment

Intangible benefit

Which of the following project roles would probably make a presentation about the objectives of a proposed project and its benefits to executives who will benefit directly from the project?

Business Analyst

Systems Analyst

Project Manager

Champion

Chief Information Officer (CIO)

Champion

Which of the following project roles would serve as a primary point of contact for a project?

Systems analyst

Business analyst

Infrastructure analyst

Change management analyst

Project manager

Project manager

Anny is planning on talking with a clerk and a manager in the accounts payable area, a manager in the procurement department, and two vendors. She is probably doing:

Observation

Interviews

JAD

Documentation analysis

Organizational Feasibility

Interviews

The type of skill that is common to systems analysts to deal fairly and honestly with other project team members is:

Technical

Business

Analytical

Interpersonal

Ethical

Ethical

PCM Incorporated will need to purchase new servers for a system. This would be a:

Development cost

Operating cost

Ongoing cost

Intangible cost

Intangible benefit

Development cost

Moderate changes to existing processes falls under the _________ analysis.

Business Process Automation (BPA)

Business Process Improvement (BPI)

Business Process Reengineering (BPR)

Business Process Blue-skying (BPB)

Business Process Efficiency (BPE)

Business Process Improvement (BPI)

Which phase is generally the longest and most expensive part of the development process?

Planning

Analysis

Design

Implementation

Feasibility

Implementation

Kallie is creating use cases, data flow diagrams and entity relationship diagrams. In what phase of the SDLC would she do this?

Planning

Analysis

Design

Construction

Implementation

Analysis

Which of the following methodologies might be most appropriate if you have a system project with: unclear requirements; very familiar technologies; not all that complex; reasonably reliable; a short time schedule and the schedule visibility is somewhat important?

Waterfall

Parallel

Iterative

System prototyping

Extreme Programming

Extreme Programming

Micah is a fairly new project manager. He estimated for a project plan (on the planning phase) that the project would cost $50,000 and take 20 weeks. According to the margin of error guidelines for well-done estimates, that could range from:

$0 and $100,000 - and between 15 and 25 weeks

$10,000 and $60,000 - and between 12 and 28 weeks

$0 and $100,000 - and between 0 and 40 weeks

$5,000 and $100,000 - and between 10 and 30 weeks

$25,000 and $75,000 - and between 10 and 30 weeks

$0 and $100,000 - and between 15 and 25 weeks

What the MAIN difference between systems prototyping and throwaway prototyping?

Systems prototyping involves users while throwaway prototyping does not

Throwaway prototyping involves users while systems prototyping does not

Systems prototyping is a rapid application development methodology; while throwaway prototyping is not

Systems prototyping works with users to quickly develop a simplified working version of the proposed system; while throwaway prototyping focuses more on exploring design alternatives

Throwaway prototyping develops systems that will be use as 'stop-gap' systems - and generally for less than six months; while systems prototyping results in systems that will be used extensively for several years.

Systems prototyping works with users to quickly develop a simplified working version of the proposed system; while throwaway prototyping focuses more on exploring design alternatives

The science (or art) of project management is in making ___________ of size, time and cost.

Benchmark comparisons

Analytical and educated estimates

Trade-offs

Maximum calculations

Minimum calculation

Trade-offs

Bob is selecting a systems analysis and design methodology. What might be the first step?

Selecting the shortest methodology

Researching the organizations standards and policies for 'approved' methodologies

Interviewing senior management as to their suggestions on methodologies

Do a quick 'cost/benefit' analysis on which methodology will provide the most benefits at the lowest cost

Do an analysis on which methodology might lessen or eliminate scope creep

Researching the organizations standards and policies for 'approved' methodologies

Which is a true statement about IT projects?

Most IS departments face a demand for IT projects that far exceed the ability to do them.

Project Managers must be certified as PMP (Project Management Professionals)

Project estimates tend to have a built-in buffer of time

Project teams of 12 to 15 are generally considered optimum

The majority of projects taken on by IT departments are not strategic to the business

Most IS departments face a demand for IT projects that far exceed the ability to do them.

The most common reason for schedule and cost overruns is ___________

Team conflict

Lack of communication from project manager to project team

Lack of support by sponsor and champion

Scope creep

Adding people to a late project

Scope creep

Which of the following methodologies is the historic standard, but is used less today because it takes the longest to complete all the SDLC steps?

Waterfall

Parallel

Iterative

System prototyping

Throwaway prototyping

Waterfall

Garrett has been told by management that his project MUST be completed on time. His best estimates are more than two weeks after the absolute deadline. Which technique could he use to get a functional system on time?

Risk management

System prototyping

Benchmarking

Timeboxing

Activity elimination

Timeboxing

Which of the following methodologies might be most appropriate if you have a system project with: clear requirements; very familiar technologies; not all that complex; reasonably reliable; a short time schedule and the schedule visibility is not important?

Waterfall

Parallel

Iterative

System prototyping

Throwaway prototyping

Parallel

Which of the following might result in version 1; version 2 (etc.) of a system?

System Prototyping

Waterfall Development

Iterative Development

System Prototyping

Parallel Development

Iterative Development

Which of the following methodologies might be most appropriate if you have a system project with: clear requirements; very familiar technologies; not all that complex; reasonably reliable; a very long time schedule and the schedule visibility is not important?

Waterfall

Parallel

Iterative

System prototyping

Throwaway prototyping

Waterfall

Parallel methodology is BEST characterized as:

A 'Quick and Dirty' system

A series of versions

A method for exploring design alternatives

A method for stressing customer satisfaction

More explicit testing

A series of versions

The main difference between the Parallel Development Methodology and the Iterative Development Methodology is that:

The Parallel Development Methodology will have various releases (like version 1.0; 2.0, etc.) and the Iterative will not

The Iterative Methodology will break the system project into sub-projects for analysis, design and implementation and then merge them into a final system and the Parallel will not

The Parallel Methodology will have sub-projects and the Iterative Methodology will have various releases

The Parallel Methodology will create various models or prototypes with user involvement before setting on design concepts and the Iterative will not

The Iterative Methodology will create various models or prototypes with user involvement before setting on design concepts and the Parallel Methodology will not

The Parallel Methodology will have sub-projects and the Iterative Methodology will have various releases

Which would generally NOT be taken into consideration for project portfolio management in an organization?

The number of large projects

The number of tactical projects

The number of high risk projects

The number of strategic projects

The number of financially feasible projects

The number of financially feasible projects

The V-model pays more explicit attention to ___________:

Iteration

Return on investment (ROI)

Business Value (the "V")

Testing

Prototyping

Testing

System prototyping is BEST characterized as:

A 'Quick and Dirty' system

A series of versions

A method for exploring design alternatives

A method for stressing customer satisfaction

More explicit testing

A 'Quick and Dirty' system

A team of developers and customers are in close communication, with frequent communications, simplicity, feedback and courage. This would best describe:

The parallel development methodology

The waterfall development methodology

The iterative development methodology

The Extreme Programming methodology

The throwaway prototyping methodology

The Extreme Programming methodology

RAD is an acronym for:

Real Application Development

Rapid Application Design

Rapid Authentic Development

Real Autonomous Development

Rapid Application Development

Rapid Application Development

Which of the following is NOT a classic planning mistake?

Overly optimistic schedule

Failing to monitor the schedule

Failing to update the schedule

Adding people to a late project

Omitting key requirements

Omitting key requirements

Which of the following would BEST describe "system complexity"?

The aspect of using technologies that analysts and developers are familiar with

The aspect of what the business side really wants the system to do

The aspect of how quickly the system can be developed and implemented

The aspect of how intricate and difficult the system must be

The aspect of how accurate the system must be (such as medical equipment or for games)

The aspect of how intricate and difficult the system must be

TJ is coordinating a project. Which would he probably NOT use to avoid conflicts?

Encourage a competitive edge between team members

Clearly defining plans for the project

Develop a project charter

Look at other projects and priorities and see how that might impact the project

Communicate the business value to the team

Encourage a competitive edge between team members

Which of the following methodologies might be most appropriate if you have a system project with: unclear user requirements; unfamiliar technologies; somewhat complex; needs to be reliable; time is not an issue and the schedule visibility is somewhat important?

Waterfall

Parallel

Iterative

System prototyping

Throwaway prototyping

Throwaway prototyping

Which is NOT suggested for IT development projects?

Projects need to be prioritized

Projects need to be carefully selected

Projects need to be carefully managed

Projects need to give a positive return on investment within four years

Projects need to give value to the business

Projects need to give a positive return on investment within four years

Throwaway prototyping is BEST characterized as:

A 'Quick and Dirty' system

A series of versions

A method for exploring design alternatives

A method for stressing customer satisfaction

More explicit testing

A method for exploring design alternatives

Suggestions for motivation might include all of these EXCEPT:

Setting realistic deadlines

Giving all team members the same bonus on a project

Recognize and reward good efforts

Reward those with outstanding quality and effort

Having a good working environment

Giving all team members the same bonus on a project

Which of the following methodologies might be most appropriate if you have a system project with: somewhat unclear requirements; somewhat unfamiliar technologies; that is complex; reasonably reliable; a short time schedule and high schedule visibility?

Waterfall

Parallel

Iterative

System prototyping

Throwaway prototyping

Iterative

Interpersonal skills for a project manager might be important when:

Making assignments for a project

Creating a cost/benefit spreadsheet

Creating the system proposal

Working with a highly controversial project that may have political implications

Using the V-model variation of the Waterfall Methodology.

Working with a highly controversial project that may have political implications

A critical success factor in project management is to:

Say "no" to all requests as they add to 'scope creep'

Use throwaway prototyping

Use a CASE tool to delineate requirements from work tasks

Start with a realistic assessment of the work that needs to be done

Hire an outside project management consulting grou

Start with a realistic assessment of the work that needs to be done

If the skills required by a project cannot be met by the available project team, which would probably NOT be a reasonable solution?

Use a consultant

Use a contract employee

Modify the project to use skills inherent on the project team

Train the project team (or some of the team) on the skills needed

Mentor a team member (like sending a person to work on a similar project to acquire the necessary skills)

Modify the project to use skills inherent on the project team

Extreme Programming (XP) is BEST characterized as:

A 'Quick and Dirty' system

A series of versions

A method for exploring design alternatives

A method for stressing customer satisfaction

More explicit testing

A method for stressing customer satisfaction

Which of the following methodologies might be most appropriate if you have a system project with: unclear user requirements; unfamiliar technologies; very complex; must be reliable; a short to medium time schedule and the schedule visibility is somewhat important?

Waterfall

Parallel

Iterative

System prototyping

Throwaway prototyping

Throwaway prototyping

Kumar is the project manager for a revised TTP system. Which of the following most likely would NOT be considered in developing a work plan?

Identifying tasks that need to be completed

Estimating the time that will be needed on tasks

Creating a dependency chart

The organizational readiness for the project

Key milestones that need to be met

The organizational readiness for the project

Which of the following methodologies might be most appropriate if you have a system project with: clear requirements; very familiar technologies; not all that complex; must be reliable; a somewhat longer schedule and the schedule visibility is not important?

Waterfall

Parallel

Iterative

System prototyping

V-model

V-model

Which of the following would BEST describe "system reliability"?

The aspect of using technologies that analysts and developers are familiar with

The aspect of what the business side really wants the system to do

The aspect of how quickly the system can be developed and implemented

The aspect of how complex the system must be

The aspect of how accurate the system must be (such as medical equipment or for games)

The aspect of how accurate the system must be (such as medical equipment or for games)