LESSON2-FINALS-PURCOM

what is a letter?

A written message, typically sent by mail, serving as formal or personal communication.

Heading

recipient's address,

greeting

body

complimentary close

signature line

What are the key parts of a letter?

What does the heading of a letter contain?

The sender's address and the date, typically placed in the top left or top right corner.

What is the purpose of the recipient's address in a letter?

It includes the name, title, and address of the person receiving the letter, placed below the date.

What is a greeting (salutation) in a letter?

A formal or informal greeting, such as 'Dear [Name],' or 'Dear Sir/Madam,' followed by a comma.

What is included in the body of a letter?

The main message, containing paragraphs that explain the purpose of the letter.

What is a complimentary close?

A short, polite closing phrase, such as 'Sincerely,' or 'Best wishes,' followed by a comma.

What is the signature line in a letter?

The sender's signed name, often with their typed name beneath it.

What characterizes a formal/business letter?

It uses a rigid structure, a formal tone, and includes the recipient's address and a professional closing.

- Sales Letter

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- Order Letter

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- Complaint Letter

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- Adjustment Letter

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- Inquiry Letter

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- Follow-up Letter

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- Recommendation / Reference Letter

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- Application / Cover Letter

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- Resignation Letter

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- Acknowledgment Letter

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- Letter of Appointment / Offer Letter

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- Apology Letter

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- Confirmation Letter

Key Types of Business Letters

What is a sales letter?

A letter that promotes products or services to potential customers.

What is the purpose of an order letter?

To place a formal request for goods or services.

What does a complaint letter outline?

A problem with a product or service.

What is an adjustment letter?

A response to a complaint, providing a solution or resolution.

What is the purpose of an inquiry letter?

To request information, such as prices or service details.

What is a follow-up letter?

A letter sent after a meeting, interview, or previous communication.

What is a recommendation/reference letter?

A letter that assesses an individual's qualifications, often for jobs or academic purposes.

What is the purpose of an application/cover letter?

To accompany a resume when applying for a job.

What does a resignation letter announce?

An employee's decision to leave a position.

What is an acknowledgment letter?

A letter that confirms receipt of documents or goods.

What is a letter of appointment/offer letter?

A letter that formally offers a job position to a candidate.

What is the purpose of an apology letter?

To formally apologize for mistakes, such as delays or poor service.

What does a confirmation letter verify?

Details of an agreement, meeting, or appointment.

What is the full block format in letter writing?

A format where everything is left-justified, with single-spaced paragraphs and double-spaced between paragraphs.

What are the formatting best practices for letters?

Use a professional font, single-space the text, and maintain 1-inch margins.

What characterizes an informal/friendly letter?

It skips the recipient's address and uses a more casual salutation and closing.

What is the tone of an informal letter?

Warm and friendly, similar to a casual conversation.

- Thank‑You Letter

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- Invitation Letter

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- Congratulation Letter

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- Apology Letter

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- Sharing News / Updates Letter

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- Sympathy / Condolence Letter

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- Letter of Request / Advice

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- Letters to Relatives

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- Friendship / Thinking of You Letter

Key Types of Informal Letters

Why are letters still important in modern communication?

They provide a personal touch, serve as tangible keepsakes, and offer emotional expression.

- Deepened Personal Connection

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- Tangible Keepsakes

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- Professionalism and Authority

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- Cognitive and Therapeutic Benefits

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- Emotional Expression

Key Reasons for Importance of Letters

LABOR OF LOVE

Hand written letter act as a “ “

SCRIBAL THERAPHY

Writing letter can act as a “ “ aiding in mental health by reducing anxiety