Intro & Concepts

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Last updated 5:15 AM on 5/1/26
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6 Terms

1
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What is quality?

Make a product what it is, conforming to requirements or specifications

2
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What can quality be defined as?

  • Manufacturing-based: manufacturing method specifies the product characteristics

  • Value-based: Value comprises the price and the quality and the quality of product and service

  • User-based: User determines the quality of the products, or “fitness for use” (ex: RTE meals)

3
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What are the dimensions of quality in terms of design

  • Determines market segment

  1. Performance

  2. Features

  3. Reliability

  4. Conformance

  5. Durability

  6. Serviceability

  7. Aesthetics

  8. Perceived quality

4
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What are the standards of quality?

  • Legal standards - concerned with adulterations'

  • Company or voluntary label standards

  • Industry standards

  • Consumer or grade standards

5
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What are the methods for determining quality?

  • Subjective methods

  • Objective methods

6
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Why is quality important in the food industry?

  • It is a requirement for consumer acceptance and is the foundation for its long-term development