Chapter 9: Group Processes

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These flashcards cover key concepts from the lecture notes on group processes.

Last updated 4:45 PM on 4/8/26
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17 Terms

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Group

Two or more people who interact and are interdependent in needs and goals.

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Social Norms

Expectations about how group members should behave.

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Social Roles

Expectations shared by group members regarding each other's behaviors.

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Social Facilitation

The tendency for people to perform differently when in the presence of others compared to alone.

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Social Loafing

The phenomenon where individuals exert less effort when working in a group than when working alone.

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Deindividuation

The process of losing self-awareness and self-restraint in group situations, often leading to impulsive or deviant behavior.

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Groupthink

A psychological phenomenon where the desire for group cohesion leads to poor decision-making.

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Group Polarization

The tendency for a group to make decisions that are more extreme than the initial inclinations of individual members.

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Great Person Theory

The idea that certain personality traits distinguish great leaders, though it is not universally true.

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Task-oriented Leader

A leader whose primary focus is on achieving tasks and getting the job done.

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Relationship-oriented Leader

A leader who prioritizes the feelings and relationships of group members.

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Process Loss

The reduction in group effectiveness due to problems in communication or decision-making.

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Evaluation Apprehension

The concern about being judged by others, which can affect performance.

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Illusion of Invulnerability

A symptom of groupthink where members feel invincible and make poor decisions.

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Mindguards

Group members who protect the leader from contrary viewpoints.

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Stereotyping

Oversimplified and generalized views of an out-group.

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Contingency Theory of Leadership

A theory suggesting that the effectiveness of a leader is based on the situation and context.