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Mock-up (communication)
A visual prototype or draft of a report or dashboard used to plan layout and get stakeholder approval before building
Accessibility (data communication)
Designing reports and visualizations so they are usable by people with auditory or visual impairments
Sensitive data (communication)
Data that requires restricted distribution due to privacy, legal, or confidential business concerns
Non-sensitive data (communication)
Data that can be freely shared without legal or privacy concerns — such as publicly available information
Technical audience
Stakeholders with data or technical expertise who can interpret detailed metrics, raw data, and complex analysis
Non-technical audience
Stakeholders without deep technical knowledge who need simplified, high-level summaries and plain-language insights
C-suite (user persona)
Executive-level stakeholders — such as CEOs and CFOs — who need high-level KPI summaries, not granular data
Individual contributor (user persona)
Operational-level employees who often need detailed, granular data to complete specific day-to-day tasks
KPI (Key Performance Indicator)
A measurable value that tracks how effectively an organization or individual is achieving key business objectives
Internal audience
Report recipients who are employees or members within the organization producing the data
External audience
Report recipients who are outside the organization — such as clients, partners, regulators, or the public
Descriptive analytics
Analyzes historical data to answer WHAT HAPPENED — uses reports, dashboards, and summary statistics
Diagnostic analytics
Analyzes historical data to explain WHY something happened — uses drill-downs and root cause analysis
Predictive analytics
Uses statistical models and machine learning to forecast WHAT MIGHT HAPPEN in the future
Prescriptive analytics
Recommends specific actions to take to achieve a desired outcome — tells you WHAT TO DO next
Inferential statistics
Uses a data sample to draw conclusions and make generalizations about a larger population
Measures of central tendency
Statistical measures that identify the center or typical value of a dataset — mean, median, and mode
Mean
The arithmetic average of all values in a dataset — sum divided by count
Median
The middle value in a sorted dataset — not affected by outliers like the mean is
Mode
The value that appears most frequently in a dataset
Measures of dispersion
Statistical measures that describe how spread out values are in a dataset — range, variance, standard deviation
Range
The difference between the maximum and minimum values in a dataset
Variance
A measure of how far each data point is from the mean — the average of squared differences from the mean
Standard deviation
The square root of variance — measures how spread out values are around the mean in the same units as the data
Mathematical function
A function that performs numeric calculations on data — such as SUM, AVERAGE, ROUND, or ABS
Logical function
A function that evaluates a condition and returns a result based on true/false logic — such as IF, AND, OR, NOT
Date function
A function that performs operations on date or time values — such as DATEDIFF, DATEPART, or NOW
String function
A function that manipulates text data — such as TRIM, CONCAT, UPPER, LOWER, LEFT, or SUBSTRING
Connectivity issue (troubleshooting)
A problem that prevents access to a data source, database server, or network resource
User-reported issue (troubleshooting)
A data or report problem identified by an end user — not automatically detected by the system
Basic SQL code issue (troubleshooting)
An error in a SQL query causing incorrect results or query failure — such as a syntax error or wrong join condition
Corrupted data (troubleshooting)
Data that has been damaged or made unusable due to hardware failure, transmission errors, or software bugs
Enable logging (troubleshooting)
Activating a system's log recording to capture errors, events, and actions to help diagnose issues
Validate data source (troubleshooting)
Verifying that the data source is accessible, returning expected results, and is the correct source
Consult vendor communities (troubleshooting)
Using official documentation, forums, or vendor support resources to find solutions for tool-specific data issues