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What is 'active listening'?
Active listening is the practice of fully concentrating, understanding, responding, and then remembering what is being said in a conversation.
Define 'nonverbal communication'.
Nonverbal communication refers to the transmission of messages or information without the use of words, such as gestures, facial expressions, and body language.
What does 'empathy' mean in communication?
Empathy in communication is the ability to understand and share the feelings of another person, fostering a deeper connection and understanding during exchanges.
Explain 'assertiveness'.
Assertiveness is the quality of being self-assured and confident without being aggressive, allowing individuals to communicate their thoughts and needs openly.
What is meant by 'clarity' in communication?
Clarity in communication refers to the quality of being clear and understandable, ensuring that the message is conveyed without confusion.
Define 'feedback'.
Feedback is the information or reactions provided by a listener or audience regarding a speaker's message or performance, helping to improve future communications.
What does 'tone' refer to in communication?
Tone refers to the emotional quality or attitude conveyed in a speaker's voice, which can significantly affect the interpretation of the message.
Explain 'paraphrasing'.
Paraphrasing is the act of rewording or summarizing someone's statements to show understanding and clarify meaning without altering the original intent.
What is 'cultural awareness' in communication?
Cultural awareness in communication involves understanding and respecting cultural differences and how they impact interactions and messaging.
Define 'communication barriers'.
Communication barriers are obstacles that hinder effective communication, such as language differences, cultural misunderstandings, or emotional biases.