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Psych in the era of big tech
Research →. big data
Education → genAI
Clinical Practice → MH apps, teletherapy, digital phenotyping
Psychologists helped build these systems, laid foundations with work that sought to quantify personality, predict behavior, classify individuals, identify stable traits, combined with big tech firms leads to security problems
Why is data so valuable
Predicts behavior
Infers personality traits, health issues, family history, etc.
Model preferences and vulnerabilities
Predictive data can be sold to:
Advertisers, political campaigns, insurance companies, data brokers
Cambridge Analytica
Psychologist marketed app as a personality quiz for research
Data was collected (87M people)
Sold to cambridge analytica, who used research to build psychological profiles
Politicians hired group to influence elections with targeted ads
Problems with MH apps: Cerebral
Telehealth startup
Shares private health information of more than 3.1M US users with advertisers (e.g., facebook, google, tiktok)
Name, phone #, email, DOB, IP address, mental health assessments
Treatments/insurance information
Shared in real time, users have no idea they are opting in to tracking
Problems with MH apps: Betterhelp
7.8M was paid to users as part of a settlement
Assured customers their data wouldn’t be shared except for providing counselling
Shared emails, IP addresses, health questionnaire responses with facebook, snapchat, pinterest
Digital Phenotyping
The moment-by-moment measurement of behaviour using personal digital devices (e.g., mental health apps)
Device data can help predict a person’s mental state for diagnosis
→ Physical activity (e.g., walking), Sleep patterns, Communication with others, Social media use, Time spent viewing or reading content
90% accuracy predicting depression/anxiety, postpartum depression
Potential benefits to phenotyping
Earlier intervention, continuous monitoring, increased access, personalized treatment
Do MH apps work?
NO!
Show mild results, or no meaningful change
Some make suicidal ideation, self-injury, and drinking behaviors worse
Harms of data sharing
Data breaches
Doxxing
Ransomeware attacks
Denied insurance, adjust loan rates
Predict risk
Deny jobs
No safeguards for how police weaponize this data against users
Illegal government surveillance, weaponized against marginalized groups
Why is MH data uniquely sensitive
May include trauma, substance use, sexual orientation, affairs, medication histories
Creates stigma, changes criminal proceedings, loss of privacy, breaks up family, destroys reputation, change in insurance
Environmental harms
Lithium and rare earth mining
Lithium mining due to increase demand for battery operate tech (Nevada, south america)
Contaminating ground water for 300 years; acid baths the size of lakes
Indigenous exploitation
Rush from tech companies to purchase lithium rich lands, some of which are home to indigenous peoples
Chile — Company created deals with atacama peoples to mine the deposits on their ancestral land, only recieve 9-60K a year compared to 250M of company
Legitimizes geopolitical violence
Rwanda, Bolivia, etc. supply tin, tantalum, tungsten, gold, often sourced from quarries by groups using child labor
Destroys coral reef, mangrove forest, 100+ deaths a year
Intel, Apple, Dell, Philips purchase these materials despite knowledge of child labor, human rights, environmental issues
Massive electricity/water use
Companies like google and OpenAI
What should psychologists do to help data ethics?
Understand psychologists are not neutral
Pressure companies and universities
Advocate for regulation
Refuse exploitative partnerships
Why are research ethics board policy changes not enough?
Ethical change must also occur at:
Institutional level
Corporate level
Regulatory level
Academic culture level
How to increase digital privacy
Use privacy-focused browsers and search engines
Limit tracking (turn off auto-play, predictive text, location history)
Use VPN or Tor, especially on public WiFi
Read cookie policies and opt out of data collection
Remove unnecessary browser extensions and avoid linking apps to platforms
Use strong, unique passwords and multi-factor authentication
Accept software updates and use ad-blockers
Regularly check privacy settings on devices and smart technology
Delete personal data before disposing of devices