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altruism
unselfish regard for welfare of others
bystander-intervention decision process
notices incident, interprets, determines assumption of responsibility, help
bystander effect
tendency for bystanders to be less likely to give aid of other bystanders are present
social-exchange theory
social behavior is an exchange process to maximize benefits and minimize costs
reciprocity norm
expectation that people will help those who have helped them
social-responsibility norm
expectation to help those who need it even if costs outweigh benefits
conflict
perceived incompatibility of actions, goals, or ideas
social trap
parties each pursue their own self-interest rather than good of group
mirror-image perceptions
mutual views held by conflicting people, each seeing itself as ethical and the other as evil
strategies for peace
contact, cooperation, communication, conciliation
superordinate goals
shared goals only achievable through cooperation
GRIT
graduated and reciprocated initiatives in tension reduction, designed to decrease international tensions
conciliatory acts
intended to gain goodwill or favor to reduce hostility
attraction
individuals taking interest in and liking another individual
factors of attraction
proximity, physical appearance, similarity
mere exposure effect
repeated exposure to novel stimuli increases liking them
reward theory of attraction
we like those whose behavior is rewarding to us, and will continue relationships that offer more rewards than costs
passionate love
aroused state of intense positive absorption in another
Schachter-Singer two-factor theory of emotion
physical reactions and thoughts come together to create emotion
compassionate love
deep affectionate attachment we feel for those with whom our lives are intertwined
equity
people receive in the same proportion they give
self-disclosure
revealing intimate aspects of ourselves to others
aggression
physical/verbal behavior intended to hurt/destroy
biological influences of aggression
genetics, neural, biochemical
amygdala
crucial for processing fear and aggression
frontal lobes
controls impulses
high testosterone
increased irritability, impulsiveness, assertiveness, etc.
alcohol
disinhibitor (slows brain activity that controls judgments) that unleashes aggressive responses to frustration
psychological/sociocultural influences
aversive events, reinforcement, media
frustration-aggression principle
frustration creates anger, which can create aggression
social script
culturally modeled guide for how to act in various situations
social facilitation
improved performance on simple/well-learned tasks and worsened performance on difficult tasks with an audience
social loafing
tendency for individuals to do less and expect others to do work in a group setting
deindividuation
loss of self-awareness and self-restraint in group situations that foster arousal and anonymity
group polarization
enhancement of group's prevailing inclinations through discussion within group
self-fulfilling prophecy
believing something to be true and acting in ways that cause the belief to come true
groupthink
mode of thinking when desire for harmony in group overrides realistic consideration of alternatives
culture
enduring behaviors, ideas, etc. shared by a group of people and passed on through generations
cultural norms
understood rules for proper and expected behavior in a culture
tight culture
clearly defined and reliably imposed norms
loose culture
flexible and informal norms
social norms
society's understood rules for accepted and expected behavior
social contagion
tendency for behaviors, emotions, and ideas to spread through a group
conformity
adjusting behavior/thinking to coincide with group standard
confederates
someone in experiment who is 'in on it'
normative social influences
resulting from a person's desire to gain approval/avoid disapproval
informational social influence
resulting from one's willingness to accept others' opinions about reality
obedience
form of social influence that involves acting on orders of an authority figure
attitudes
feelings from beliefs that predispose us to respond in a particular way
peripheral route of persuasion
not based on rational arguments, but by appealing to fears, desires, etc
central route of persuasion
based on rational arguments, content, and logic
foot-in-the-door phenomenon
tendency for people who first agree to a small request to be persuaded in complying with larger request later
roles
set of expectations about a social position
cognitive dissonance theory
we act to reduce the discomfort we feel when two of our thoughts or actions are inconsistent
social psychology
how we think, influence, and relate to one another
person perception
how we form impressions of ourselves and others
attribution theory
explaining behavior by crediting the situation or the person's disposition
fundamental attribution error
tendency for observers to underestimate the impact of the situation and overestimate the impact of personal disposition
actor-observer bias
tendency for those in a situation to attribute behavior to external causes, but observers to attribute others' behavior to internal causes
prejudice
unjustifiable and typically negative attitude towards a particular group
components of prejudice
stereotypes, emotions, discrimination
ethnocentrism
assuming superiority of one's ethnic group
overt prejudice
obvious, visible, direct
subtle prejudice
inconspicuous, indirect, often unconscious
microaggressions
verbal, behavior, or environmental slights that communicate negative attitudes towards marginalized groups
roots of prejudice
social, emotional, cognitive
just-world phenomenon
believing the world is just, so people get what they deserve and deserve what they get
in-group bias
tendency to favor our own group
outgroup homogeneity
tendency to perceive members of other groups as similar
scapegoat theory
prejudice offers an outlet for anger by providing someone to blame
other-race effect
tendency to recall faces of one's own race more accurately than that of other races
discrimination
unjustifiable negative behavior towards a group