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Conformity
Individuals adjust their thoughts, feelings, and/or behavior to align with a group as a result of pressure (real or imagined)
Social influence theory
Explains how people’s beliefs, attitudes, and behaviors are shaped by social interactions
Normative social influence
Conforming because you want to be liked/accepted by the group; fear negative social consequences
Informational social influence
Assume that others are correct because they all agree; willingly accept information as evidence about reality
Social norms
Unwritten rules that dictate acceptable behavior, influencing behavior and interactions
Relative deprivation
A feeling of dissatisfaction or injustice when comparing oneself to others and perceiving to be worse off
Upward social comparison
Compare oneself to others who are perceived to be better; can motivate self-improvement but may also decrease self-esteem
Downward social comparison
Comparing oneself to others who are perceived to be worse off; can boost self-esteem but may also foster complacency
Obedience
Performing an action under orders of a perceived authority figure, even if orders contradict personal beliefs or morals
Social facilitation
People perform differently in front of others; they tend to perform better on simple or well-practiced tasks and worse on complex or new tasks.
Group polarization
The phenomenon where group discussions enhance the group's dominant viewpoint, leading to more extreme decisions or opinions.
Groupthink
A psychological phenomenon in which the desire for harmony or conformity in a group results in irrational or dysfunctional decision-making.
Diffusion of responsibility
Individuals feel less responsible for taking action in a situation when others are present; leads to a decrease in likelihood of intervention
Social loafing
The tendency for individuals to put in less effort when working in a group compared to working alone, often leading to reduced productivity.
Deindividuation
A psychological state where individuals in a group lose self-awareness and sense of responsibility, often leading to impulsive and deviant behavior.
Bystander effect
When an emergency situation occurs, observers are less likely to take action if there are many people present
Attribution theory
Explains how people decide whether someone’s behavior is caused by their personality or their situation
Dispositional attributions
Assuming a person’s actions are due to their personality, not their situation
Situational attributions
Assuming a person’s actions are due to their circumstances, not personality
Explanatory style
How a person usually explains the reasons behind events - whether they blame themselves or outside factors
Optimistic explanatory style
A tendency to attribute positive events to internal factors and negative events to external factors, fostering a hopeful outlook on life
Pessimistic explanatory style
A tendency to attribute positive events to external factors and negative events to internal factor, fostering a negative outlook on life
Attribution bias
The tendency to inaccurately attribute the causes of someone’s behavior to their character while underestimating situational factors
Fundamental attribution error
The tendency to blame people’s actions more on their personality and less on their situation
Actor-observer bias
The habit of blaming our own actions on the situation but blaming others’ actions on their personality
Self-serving bias
The tendency to attribute one’s success to personal characteristics and failures to external factors, enhancing one’s self-esteem
Internal locus of control
The belief that one’s own actions and decisions directly influence the outcomes and events in their life
External locus of control
The belief that outcomes and events are determined by external factors or fate, rather than one’s own actions
Person perception
The process of forming impressions and making judgements about others based on their appearance, behavior, and social interactions
Mere exposure effect
Repeated exposure to a stimulus increases an individual’s preference for that stimulus
Prosocial behavior
Refers to voluntary actions intended to benefit others, including acts of kindness, sharing, and helping without expecting a reward
Altruism
The selfless concern for the wellbeing of others, leading to helping behavior without expecting any personal gain
Social debt
The perceived obligation to repay favors or kindness received from others
Social reciprocity norm
Societal expectation that people will help those who have helped them, fostering mutual exchange and cooperation in social relationships
Social responsibility norm
Societal expectation that people will help those in need without regard for future expectations
Stereotype
A generalized belief about a particular category of people, often oversimplified and not based on direct experience
Prejudice
An unjustifiable and usually negative attitude toward a group and its members; generally involves negative emotions, stereotypes, and predisposition to discrimination
Discrimination
Unjustifiable negative behavior toward a group or its members
Implicit bias
Unconscious beliefs or feelings that influence a person’s behavior and perspectives without their awareness
Just-World Phenomenon
A belief that the world is fundamentally fair, leading people to rationalize injustice or misfortune as deserved
Out-group homogeneity bias
The tendency to see members of an outgroup as more similar to each other than they really are, often perceiving them as less varied than members of one’s own group
In-group bias
Tendency to favor and extend loyalty to members of one’s own group, often leading to preferential treatment and judgement
Ethnocentrism
The belief in the inherent superiority of one’s own ethnic group or culture, often accompanied by a feeling of contempt for the other groups
Belief perseverance
The tendency to maintain one’s beliefs even when presented with contradictory evidence
Self-fulfilling prophecy
A prediction that directly or indirectly causes itself to become true due to positive feedback between belief and behavior
Individualism
A cultural value that emphasizes personal independence, self reliance, and prioritizing individual goals over group goals
Collectivism
A cultural value that emphasizes group harmony, interdependence, and prioritizing the needs of the group over the individual
Multiculturalism
The recognition and appreciation of diverse cultural backgrounds within a society, promoting coexistence and equal respect of different cultural identities
Superordinate goals
Shared goals that require cooperation among individuals/groups, typically overriding smaller or individual conflicts and fostering collaborative efforts
Social traps
Situations in which individuals or groups pursue immediate rewards that later prove to have negative or even catastrophic consequences for the larger community
Persuasion
The process of influence others’ attitudes, beliefs, or behaviors through communication, often involving appeals to reason, emotions, or authority
Elaboration Likelihood Model
People process information in two ways: through deep, thoughtful analysis or based on quick cues like how appealing or trustworthy the speaker seems
Central route to persuasion
Involves deeply engaging with the content of the message, leading to careful analysis and thoughtful consideration, typically resulting in more durable attitude change
Peripheral route to persuasion
Involves processing information based on superficial cues like attractiveness or credibility of the speaker, rather than the actual content of the message, leading to temporary attitude changes
Halo effect
The tendency to let an overall impression of a person influence specific judgments about their traits or abilities, often based on a single positive quality
Foot-in-the-door technique
Agreement to a small, initial request increases the likelihood of compliance with a larger, subsequent request
Door-in-the-face technique
A large, initial request is made knowing it will be refused, followed by a smaller, more reasonable request that is more likely to be accepted
False consensus effect
A cognitive bias where people overestimate how much others agree with their own beliefs, behaviors, or attitudes; leads people to believe their views are “normal” and the majority of people share the same point of view
Cognitive dissonance
Psychological discomfort experienced when simultaneously holding conflicting beliefs, attitudes, or values, often leading to an alteration in one in order to reduce the discomfort
Industrial/organizational psychologist
A professional who applies psychological principles and research methods to improve workplace environments, enhancing employee performance, and promote overall organizational effectiveness