Chapter 13- Interpersonal Conflict

Types of Conflict (Argument)

explicit communication about a specific situation

communication behavior reveals reason for the argument

one issue

Types of Conflict (Hostile Episode)

a period of negative feelings/resentment towards another person

clear underlying problem, but not discussed directly

dissatisfied and irritated with another person's behavior

Types of Conflict (Pervasive Tension)

ongoing friction when two people communicate with each other

every interaction is discomfort and misunderstanding

undermines all communication

not one specific event

Types of Conflict (Disagreeable Communication)

similar communication behaviors to argument

not about one specific issue

insults, contradictions, yelling

Levels of Conflict