A2 - Impact of Modern Technologies

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Last updated 4:24 PM on 4/11/26
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24 Terms

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4 Benefits of collaborative working with the internet

working 24/7/365

(tech like email, messaging, document sharing allows communication between team members at any yimeof the day every day)

working globally

(skilled employees from all around the world. benefit of knowledge, talents and creativity of cultures)

workingtogether / inclusivity

(enables individuals with health related needs to play an active role in a modern team, accessibility features too)

working flexibly

(can work where theyd like rather than commuting daily.)

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benefits of modern technologies when managing teams

1. Online meetings

+ Enables sharing and discussions of ideas. Saves travelling time and cost.

+ Records of online meetings may be stored as evidence of what was said and agreed

2. Chat apps

+ Allow instantaneous communication between team members, saves time

+ Online status so you can see who can be contacted

+ Messages sent simultaneously to everyone

3. Collaboration tools

+ Latest documents accessed and edited by all team members

+ Files can be shared and edited at same time

+ Archived versions of older documents can be accessed

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Stakeholder

A person or organization with an interest in a particular place or issue.

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Stakeholder examples

owner

employees

managers

shareholders

suppliers

customers

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5 Communication platforms

Corporate websites

Social Media

Email

Voice and Video communication

Live Chat

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How can a corporate website be used to communicate with stakeholders?

Promotes organisation to consumers

provides info about products and services, prices, special offers and sometimes sells goods online

contact section of the page for questions

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How can social media be used to communicate with stakeholders?

shares news info and product updates

post comments, questions or ask for advice

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how can voice and video communication be used to communicate with stakeholders?

podcasts, webinars and video sharing can promote products and provide info, training and support

online team meetings

deliver training to staff

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interface design features (reg and accessibility)

clear, easy to read font with size increase

high contrast between foreground text and background

clear and consistent navigation features

providing alt text for imgs and vids for screen readers

designs with different layouts for different devices

speech recognition to type and run commands with voice

sound sentry (visual notifs for sound)

magnifier

narrator

display controls

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accessibility needs

limited vision or colour blindness

limited hearing

speech needs

motor needs

cognitive needs

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6 impacts of modern technology on infrastructure

planning and purchasing whats required to set up the infrastructure. may need to hire technical staff, money and time consuming

cloud services reduce the need for local and physical but place more reliance on communication

installing and testing software, hardware and cloud technologies - needs staff training to use technologies

maintenance to meet org needs like updates, supply purchases (printer paper, ink)

regular implementation of data and ensure safe storage

maintaining system security

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infrastructure examples

hardware (devices), software licenses, access to cloud tech

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local platform meaning

software that is installed as part of the computer's operating system

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pro and con of local platforms

may run faster than a web based app

only accessible on user computer, so limits collaborative working

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web platform meaning

software is run from the cloud and is not part of computers operating system

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pro and con of web platform

accessible anywhere via internet connection

requires internet connection to function so may be slow if weak connection

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2 benefits of new technology that outweigh the costs within a store

better customer service as staff would be able to tell customers what is in the store, can order it from the warehouse

more efficient stock control so more can be ordered

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2 cons of new technology within a store

cost of buying devices and linking them to systems and cloud tech

time and cost of training staff to use the devices

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benefits and drawbacks 2 of each of 24/7 access

workers can access office systems anywhere anytime

online retailers can take orders whenever

workers may feel pressured to work outside of office hours

need to employ overnight staff or weekends, increases wages cost

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2 pros and 1 con of remote workers for the org

workers can work fro locations of their choosing instead of commuting or just anywhere in the world - wider pool of workers

dont require office space, reducing costs of physical resources

members in separate locations so cant have a quick conversation and meetings need to be planned in advance

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1 pro and 2 cons of collaboration on working practices

work tg at diff locs by file sharing

chat apps may provoke irrelevant conversations that waste time

video conferencing disrupted by poor connection

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two pros of inclusivity on working practices

modern tech and cloud tech open up org jobs to those with health related or additional needs as well as a range of ages

cloud tech expands geographical reach of an org, range of cultures

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two pros of accessibility on the working practices

range of portable devices allows team to stay in touch 24/7

orgs must adapt work env to ensure its accessible, by law, so more safe space

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3 pros and 3 cons of remote working for individuals

choose where to work, when, what tech is used to suit lifestyle, commitments and responsibilities

stressful envs like a busy office can be avoided

time and money saved as less time spent commuting to and from work

-

difficulty maintaining healthy work/life balance. difficult to separate work time from leisure time as will be at home with no official hours

lonely, little interaction socially. loss of mental wellbeing and depression.

discourages innovation and creative thinking as no discussion with others to check, ask for feedback, etc. dmgs self confidence