EDx

Pseudolistening

Pretending to listen while not really paying attention.

Monopolizing

Focusing the conversation on oneself instead of the other person.

Selective Listening

Listening only to parts of the conversation that are of interest.

Defensive Listening

Listening for criticism or attack rather than understanding.

Ambushing

Listening to find flaws in someone's argument rather than understanding their point of view.

Literal Listening

Focusing solely on the words spoken and ignoring their emotional tone.

Projection Bias

The assumption that others feel the same way we do about a situation.

Rewards in Communication

Positive feedback or responses that encourage ongoing communication.

Reinforcers

Verbal or non-verbal cues that show approval and encourage continuing conversation.

Open Questions

Questions that allow for expansive responses, encouraging deeper conversation.

Closed Questions

Questions that restrict responses to short, specific answers, often yes or no.

Reflecting

Restating or paraphrasing what someone has said to show understanding.

Self-disclosure

Sharing personal thoughts and feelings to foster connection in communication.

Active Listening

Involves paraphrasing, asking questions, and showing engagement in a conversation.

Affirmatives

Brief acknowledgments such as 'OK', 'great', or 'yes' that indicate active listening.

Explanation in Communication

Clearly conveying information about thoughts, needs, and feelings.

Empathy in Listening

Understanding and sharing the feelings of another person during conversation.