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Last updated 1:15 AM on 5/16/26
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60 Terms

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Communication

Sharing information by using symbols to send, and received messages

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Verbal

Words

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Nonverbal

Gestures, facial expressions, and sounds

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Channels

Means for sending communication

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Message

Ideas and feelings that make up the content of communication

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Jargon

Words that apply to a particular field or interest

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Slang

Newly coined words

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Dialect

Pronunciation

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sender

Send message

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Receiver

Received messages

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Pitch

Highness or lowness of the sound make

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Volume

Loud or soft

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Feedback

Consist of the verbal and nonverbal responses to Messages

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Decoding

Finding the meaning of verbal in nonverbal symbols

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Encoding

The process of turning ideas in feelings into verbal and nonverbal symbols

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Interferences

Physical noise, psychological noise, and semantic noise

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Substituting

Da for the

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Omission

Frien for friend

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Transposing

Aks for ask

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Psychological noise

Thoughts or feelings that distract people from listening

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Physical noise

Any sound that prevents a person from being heard

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Semantic noise

Words that trigger strong negative feelings against the speaker

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Intimate space

18 inches

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Social space

4 feet to 12 feet

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Personal space

18 inches to 4 feet

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Public space

12 feet and beyond

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Articulation

Speaking, so people in your audience, understand you

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Speaking purposes

Inform persuade and entertain

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Enhancing presentation

Statement or statistic a rhetorical question quote or a personal story

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Topic picking

Current interesting new talk about old topics

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KFC

Know about feel strongly about can do

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Informative speaking

Provides information to an audience

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Attention getter

Bringing your audience into your speech by using descriptive language

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Transitions

Helps move audience to next point

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Purpose statement

Telling the audience what your Speech is about

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thesis statement

The how or road map of how you plan to discuss your speech

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Tips for writing

Write purpose and thesis first write for ear not eye conversation tone interest for audience.

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Verbal citation

Author date, published name of otter article

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Ethos

Credibility and trust

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Pathos

Emotional appeals

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Logos

Logical arguments

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Propaganda

Discourages from making an independent choice

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Logical facilities

flawed reasoning

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Loaded words

Using words that will make people feel strongly

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Transfer

Trying to transfer positive or negative associations

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Repetition

Repeated messages

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Red herring

Attempted to distract reader with irrelevant details

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Testimonial

Words and images of a famous person

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Bandwagon

Persuading people to do something by letting others know they are doing it too

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Plain folk

Every day people buying things

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Name calling

Links person, idea, or product to negative ideas

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Circular reasoning

Support claim with restatements of same claim

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Glittering generalities

Emotionally, appealing, but vague and meaningless words to idea

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Argument

Claim based off facts

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Evidence

Research

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Fact

Info proved by evidence

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Favorable audience

Majority agrees with you

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Neutral audience

Majority is undecided

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Apathetic audience

Majority has no opinion

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Hostile audience

Majority disagrees with you