Ophthalmic Dispensing and Professional Communication - 10

Flashcards covering key concepts and definitions related to Ophthalmic Dispensing and professional communication in healthcare.

Ophthalmic Dispensing

• The process of choosing appropriate frames and lenses for a patient’s needs, considering visual, lifestyle, and vocational factors, ensuring they are correctly measured and fit appropriately.

• correct interpretation of the prescription

• Assisting patients with any issues they have after collection.

Dispensing Optician (DO)

A registered healthcare professional who advises on, fits, and supplies spectacles and lenses for patients.

Patient Journey

The series of experiences a patient goes through, from initial contact through to treatment and follow-up.

Professionalism

The conduct, aims, and qualities that characterize or mark a profession or professional person.

Active Listening

The practice of fully concentrating, understanding, and responding thoughtfully to another person's communication.

Non-Verbal Communication

The transmission of messages or information without the use of words, including body language, eye contact, and posture.

Good Communication

Effective and empathetic exchange of information that builds trust and understanding between the communicator and the recipient.

Bad Communication

Ineffective communication characterized by poor listening skills, distractions, and negative body language that can lead to misunderstandings.

Myopia Management

The process of advising and treating individuals, especially children, to prevent or minimize the progression of myopia.

Clinical Team

A group of healthcare professionals who work collaboratively to provide the best possible care for patients.