Esp 121 final term

final term

glossophobia

fear of public speaking

take-away

the value of the presentation to the audience and the benefit audience members believe they have received

rapport

This means they establish a connection with the audience, creating a harmonious relationship in which people feel they have something in common.

pictorial superiority

Information conveyed in images is more memorable than text alone

software as a service (SaaS)

Multimedia slides can also be created by cloud-based apps that require a tiered subscription

chartjunk

refers to crowded or otherwise poorly prepared multimedia slides and other unclear graphics

PowerPoint Phluff

a term coined by Edward describing poor, misused PP presentations

6-x-6 rule

Specifies six bullets per screen and six words per bullet maximum on a PowerPoint slide

analogy

A comparison of similar traits between dissimilar things

anecdote

A personal story used to connect the speaker with the audience

animations

A PowerPoint tool that helps you control when objects or text appear on the screen

body

The part of a presentation that outlines a limited number of main points

conclusion

The part of a presentation that summarizes the main themes of a presentation, leaves the audience with a specific and memorable "take away," and includes a statement that allows the speaker to leave the podium gracefully

credibility

The quality of being believable or trustworthy

electronic handouts

PowerPoint presentation slides that have been posted to a Web site

extemporaneously

speaking freely, generally without notes, after preparing and rehearsing

blueprint slide

you can use that slide several times throughout your presentation

impromptu speaking

improvised, unrehearsed, spontaneous spur-of-the moment delivery.

stage fright

The physiological changes occurring in your body when faced with a frightening situation

hyperlinks

"Hot spots" in an electronic presentation that allow you to jump instantly to sources outside your presentation, including Web sites and documents

introduction

The part of a presentation where the speaker captures listeners' attention and gets them involved, identifies himself or herself and builds credibility, and previews the main points

metaphor

A comparison between otherwise dissimilar things without using the words "like" or "as"

multimedia

Elements such as sound, animation, and video that can be added to computer visual presentations

personalized statistics

Statistics that related directly to the audience

simile

A comparison that includes the words "like" or "as"

verbal signposts

Tools used by speakers to help the audience recognize the organization and main points in an oral message

previewing

A verbal signpost that tells audience members what is coming next in a presentation

summarizing

A verbal signpost that tells audience members what has been covered so far in a presentation

switching directions

A verbal signpost that tells audience members the presentation will now cover a different topic

templates

Professionally designed models that come with a software program such as PowerPoint; combine harmonious colors, borders, and fonts for pleasing visual effects

performance anxiety

fight-flight-freeze response

. This physical reflex provides your body with increased energy to deal with threatening situations. It also creates those sensations—dry mouth, sweaty hands, increased heartbeat, and stomach butterflies

visual clichés

Overused templates and clip art that come preinstalled with PowerPoint, Canva, and Prezi can weary viewers who have seen them repeatedly in presentations

slide sorter

A PowerPoint tool that allows you to rearrange, insert, and delete slides during the revision process

SmartArt

A PowerPoint tool that allows you to create graphics such as organization charts, cycles, radials, timelines, pyramids, matrixes, and Venn diagrams

speaker's notes

A printout that shows the slides at the top of a page, followed by the points the speaker will cover during a presentation

visual aids

Tools such as handouts and multimedia slides that emphasize and clarify main points, improve comprehension and retention, and increase audience interest

handouts

Pictures, outlines, brochures, articles, charts, summaries, or other supplements distributed to listeners during or after a presentation

overhead transparencies

Acetate transparencies shown during a presentation using an overhead projector

cloud

Powerful mobile devices largely access data and applications stored in the ____

Virtual private networks

offer secure access to organizations’ information from any location in the world that provides an Internet connection

salutation

greeting

down-editing

This involves inserting your responses to parts of the incoming message

Instant messaging

A communication tool that allows you to use the Internet to communicate in real time in private chat rooms with one or more individuals

Text messaging

another popular means for exchanging brief messages in real time

Short message service (SMS)

Usually exchanged via smartphone, texting requires a _____ supplied by a wireless service provider

rich communication services

A new system promises advanced features such as multimedia enhanced texts that can be customized for more appealing opt-in text alerts and mobile marketing

presence functionality

Coworkers can locate each other online, thus avoiding wild goose chases hunting someone who is out of the office

phishing

fraudulent schemes

malware

malicious software programs

discovery

disclosure

Podcasts

digital audio programs resembling radio shows

blog

a website or social media platform with generally well-crafted articles or commentaries on topics such as new products or services, media coverage, industry news, human resources, and philanthropy

influencers

they have loyal fans with a large social media following, to create a profile and blog on its platform

brand ambassador

an individual who represents and promotes a brand, building trust, visibility, and engagement with its audience

evangelize

advocate

viral marketing

the rapid spread of messages online, much like the spread of infectious diseases.

Wearable devices

such as heart rate monitors and skin response sensors—enable companies to monitor worker productivity and lifestyle

echo chambers

embrace narratives that confirm their existing views while rejecting contradicting information

disinformation

false information that is intended to mislead

post-truth era

circumstances in which objective facts are less influential in shaping public opinion than appeals to emotion and personal belief

deepfakes

The ability to manipulate video footage to make people seem to say or do something they did not do

Trolls

users who fake their identity, provoke skirmishes, and disrupt discussions on social media

attachment

A file attached to an e-mail message

Bcc line

Guide word in an e-mail message that stands for "blind carbon copy"; sends a copy of the message without the addressee's

blanket copies

Copies of an e-mail message sent unnecessarily to a large number of recipients

blogrolling

Providing links to other sites or blogs on the Web that you find valuable and that are related to your business or industry; a way to attract repeat visitors to your blog

Cc line

Guide word in an e-mail message that stands for "carbon copy" or "courtesy copy"; where you type the address of anyone who is to receive a copy of the message

forwarding

Sending an e-mail message you received to a third party

frontloading

Revealing the main idea immediately

guide words

The "To, From, Date," and "Subject" lines in an e-mail message

interoffice memorandum

A paper-based internal communication channel used primarily to convey confidential information, emphasize ideas, deliver lengthy documents, or lend importance to a message

metadata

Information tags or keywords

netiquette

Rules of etiquette for polite interaction on the Internet

paper-based messages

Printed messages including business letters and memos

shouting

Writing an entire e-mail message in all caps

signature block

The closing portion of an e-mail message that contains the sender's name and contact information

social bookmarking

Tool that helps users search, organize, manage, and store bookmarks on the Web with the help of metadata

spam

Unsolicited advertisements sent by fax or e-mail

spim

Spam (unsolicited advertisements) sent via instant messaging

subject line

Probably the most important part of an e-mail message or memo; summarizes the central idea and provides quick identification for reading or filing

top-of-screen test

Tests what a reader will see first when an e-mail message is opened

virus

A self-replicating computer program that is secretly introduced into a system in order to corrupt it or destroy data

Web 2.0

A dynamic, interactive environment on the Web where users can create content, review products, and edit and share information

wiki

Web site that enables multiple users to collaboratively create and edit pages

screening interviews

Interviews used to screen candidates to eliminate those who do not meet minimum requirements; may be done in person during job fairs or on college campuses, by telephone, or by computer

hiring/placement interview

Interview conducted with the most promising candidates

one-on-one interview

Interview where the candidate talks with a company representative about the job and the candidate's qualifications

panel interview

Interview conducted by a team of two or more people who will be the candidate's supervisors and colleagues.Usually seated around a table, interviewers take turns asking questions

online interview

Interview that takes place online using technology such as webcams, Skype, and videoconferencing software

group interview

When a company interviews several candidates for the same position at the same time

sequential interviews

Allow a candidate to meet individually with two or more interviewers over the course of several hours or days

one-way video interview

a candidate responds to a list of scripted questions prepared by the hiring organization

two-way video interview = live video interview

regular face-to-face interviewing, but it is conducted by video call

situational question

Questions in which interviewers describe a hypothetical situation and ask how you would handle it

behavioral question

Questions that require you to tell success stories; usually begin with something like "Tell me about a time when?"

illegal questions

Illegal or inappropriate interview questions that violate federal laws prohibiting discrimination

stress interview

Interview using questions and techniques meant to test a candidate's reactions during nerve-racking situations

digital dirt

Information available online that can hurt a candidate's chances during the employment search process

success stories

Stories of specific examples of your education and work-related experience that demonstrate to a potential employer your qualifications and achievements