Golf Course Management and Business Planning

These flashcards cover essential concepts in business planning, customer relations, and operational management within a golf course context.

Business Plan

A document outlining the strategy and financial projections for a business.

SWOT Analysis

A framework for analyzing a company's strengths, weaknesses, opportunities, and threats.

Yield Analysis

The process of reviewing total rounds to determine who is playing and when.

Qualitative Data

Non-numerical information, such as feedback about pace of play.

Internal Data

Information originating from within the organization, like past budgets.

Cash Flow Budget

A forecast that considers money on hand at the end of the period.

Merchandise Net Operating Income

Calculated as Revenue – (Cost of Goods + Operating Expenses).

Local Rule

A decision made by a committee to address specific situations in golf.

Power Statement

A statement demonstrating quantifiable results, showcased in a resume.

Customer Relations

The management of interactions between an organization and its customers.