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social selling
actively searching for leads, approaching new customers, advertisement based on searches and key words
emerging skills in PR
advocacy marketing, corporate governance, corporate social responsibility, database marketing, financial relations, issues management, social research
business acumen
an understanding of business principles such as accounting, finance, marketing, and sales
visual format
one of the most powerful elements for campaigns
message strategy
how a brand consistently communicates to a target audience
content execution
how to deliver materials to audience
content amplification
boosting exposure, distributing content to audiences
content curation
development of original materials made of relevant information that has not been posted before
communal relationships
allow both parties to benefit equally
exchange relationships
dependent on expectations of each other
relationship management
strategy that allows focus on connections with audiences
benefits of relationship management
controlling mutuality, trust, satisfaction, and commitment
activists
individuals who educate, promote, and engage in a variety of different channels and circumstances to reach intended audiences
creators
subset of influencers who focus on creating original content in their own voice for brands and they view creativity as the most important element in their contributions
influencers
individuals who have built an audience, naturally and over time, and are viewed as authority figures on a certain subject or perspective
backgrounder
an overview of key players and explains the why and how
media kit
premade promotional and informational materials that covers a brand or person
real time writing
spontaneous writing done when a brand must act quickly and think on their feet
storytelling/narrative
sharing stories that shows what happens behind the scenes
creative messaging
goes beyond simple transmissions to engage and entertain
persuasive writing
create stories, content, and messages that resonate with audiences at an emotional, logical, and practical level, motivating them to take action
RPIE model
research, planning, implementation, evaluation
earned media
powerful and influential aspect of PR that is not paid for but is valuable in building credibility and boosting visibility
press release
includes headline, dateline, lead paragraph, body/details, and boilerplate
libel
printed falsehood
slander
a false oral statement
deception
a false or misleading statement to persuade audiences
puffery
an exaggerated statement, cannot be proven but is not correct
branding
strategic promotion of a product, company, or person, identifying differences from competitiors
Being educated in PR means to have…
an understanding of business principles, marketable business and PR skills, business education and real experience, networking, and business acumen
What do PR and marketing have in common?
Both value the essence of stories and content, value digital and social changes, and transit information to audiences
What do PR and sales have in common?
Both are the source for messaging about products, ideas, and services, have to ensure audiences have enough information to make choices, and know the difference between hard and soft selling approaches
Advertising
A traditional focus for students, a nonpersonal form of communication that persuades audiences to take action by buying a product, service, or idea
Entrepreneurship
the pursuit of opportunity behind resources controlled, focuses on strategically and persuasively going after funds and support that are controlled by others
entrepreneurship skills
ambition, persistence, empathic listening, creativity, strong leadership skills
pursuit
a specific focus and dedication needed to accomplish a set goal for the launch of a new product or service
opportunity
the product or service is unique such as an innovative product, a newer or cheaper version of a product, target a new audience, or use a new business model
PR and HR
have to work together for good corporate culture in communication, correspondence, climate, and team dynamics
Corporate social responsibility
ensures companies conduct their business in an ethical way
Types of corporate social responsibility
social issues, economic, environment, human rights
Ambassador programs
focused on audiences of loyal supporters outside of the company, experience incentivized
content marketing
process of promoting content to audiences
content ideation
a great idea allows the big picture of the writing situation to be seen and strategizing how to bring the concept to life
audience segmentation
the process of categorizing people into groups based on a specific criteria
behavioral segmentation
analyzes the behavior and actions individuals take, helps to understand how an audience has behaved or acted in relation to the client or brand
communication channel segmentation
looks at channels (media, devices, platforms, influencers, and sources) the audiences interact and engage with
psychographics
attitudes, behaviors, interests, opinions, lifestyle
hero
has 1 million or more followers, well-known for partner deals with brands, not viewed as authentic, conscious of brand image
macro
100,000+ followers, established following, aware of brand image
micro
10k or more followers, more brands are working with them, interesting content, engages with audiences
nano
1k followers, community is highly engaged, active in their community