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Leadership qualities

Responsible; Committed; Communicator; Adaptable; Considerate

Clear sense of purpose (Trait theory)

Having a vision and knowing what the group should achieve

Persistent

Works extremely hard does not quit willing to sacrifice

Self knowledge

Understanding strengths and weaknesses and delegating accordingly

Perpetual learner

Always improving asking questions and seeking new knowledge

Love of work

Being positive and passionate about your work

Attract and analyze people

Motivating and inspiring others by example

Emotional maturity

Respecting trusting and accepting others giving second chances

Risk taker

Willing to take short term risks for long term success

Failsafe

Learning from mistakes and not believing in failure

What makes a work group a team

Shared leadership, responsibility, accountibility, goals, work time, outcomes

Trait theory

Idea that great leaders are born with specific traits

Drive and ambition (trait theory)

Strong motivation to achieve goals (Trait theory)

Desire to lead

Wanting to guide and influence others

Honesty and integrity

Being truthful and ethical

Self confidence

Belief in your own abilities

Intelligence

Ability to think and solve problems

In depth personal knowledge (Trait theory)

Understanding situations and people deeply (trait theory)

Gold yellow personality

Organized dependable prefers structure

Green personality

Curious innovative problem solver

Orange personality

Energetic fun loving adventurous

Blue personality

Warm empathetic strong communicator values harmony

Five stage model of group development (and what is each)

Forming, storming, norming, performing, adjorning

Task oriented leadership

Focuses on goals performance and results

Relationship oriented leadership

Focuses on teamwork communication and harmony

Group development factors

Group size, group norms, Leadership Dimensions (Relationship/task)

Autocratic leadership

Leader makes all decisions and gives direct instructions

Autocratic effectiveness

Best in crisis situations or when strong direction is needed

Democratic leadership

Group contributes ideas but leader makes final decision

Laissez faire leadership

Leader acts as a resource group makes decisions

Benevolent dictatorship

Leader pretends to consider opinions but ignores them

Two types of groups

Homogeneous (members are all similar, lack of diverse perspectives /hetrogeneous (people are very different, increases conflict but also amount of perspectives)

Communication

Process of sending and receiving messages

Communication model

Sender message receiver feedback

Things that develop trust

Integrity, competence, loyalty, consistency, openness.

Filtering

Changing message so receiver hears what they want to hear

Selective attention

Interpreting information based on personal bias or experience

Defensiveness

Emotional reaction that blocks understanding

Information overload

Too much information causing confusion or ignoring details

Different gender styles

Men communicate for status women communicate for connection

Poor listening skills

Not actively listening or processing information

Physical emotional barriers

Noise stress distraction or emotional state interfering

Body language barrier

Words and body language do not match causing confusion

One way communication

Message sent without feedback

Two way communication

Message includes feedback between sender and receiver

More frustrating type

One way communication because receiver cannot respond

Personalized conflict

Conflict that directly affects you

Depersonalized conflict

Conflict that does not affect you personally

Interpersonal conflict

Conflict between two or more people

Intrapersonal conflict

Internal conflict when making a decision

Intragroup conflict

Conflict within a group with opposing sides

Intergroup conflict

Conflict between different groups

Differing goals cause conflict

People want different outcomes

Rivalries cause conflict

Personal success is prioritized over fairness

Avoidance of responsibility

Tasks are not completed affecting the group

Carelessness

Work is not done properly or to expectations

Overlap in responsibilities

Multiple people assigned but task is not completed

Stress cause conflict

High stress reduces communication effectiveness

Prejudice

Bias that causes unfair treatment and conflict

Misunderstandings

Poor communication leading to confusion

Plan and prioritize

Organizing tasks before starting

To do lists

Listing tasks in order of importance

Scheduling

Assigning time to tasks based on priority

Eighty twenty rule

Focusing on most important tasks that give the most results

Downtime

Rest breaks that improve productivity

Optimal working time

Time of day when you work best

Minimize distractions

Reducing interruptions to stay focused

Delegation

Assigning tasks to others based on strengths

Procrastination

Delaying tasks leading to poor performance