QMHA Test Prep EXAM (2026) UPDATE Verified Questions And Answers | Latest Already Graded A+ UPDATE |2026

Identify the correct answer

If a QMHA reports they met with a client, when in fact, they did not, and the program bills for that meeting, that is typically considered Medicaid fraud. If a QMHA reports meeting with a client for an hour, when they only met with the client for 7 minutes, that is typically considered:

a. A training issue requiring corrective action with the QMHA.

b. A supervision issue, because the QMHA needs support in learning how to better engage with clients to maintain contact.

c. Medicaid Fraud.

c

Identify the correct answer

Which of the following is a violation of the MHACBO Code of Conduct:

a. Engaging in an intimate/sexual relationship with a client at your agency who is on your caseload to whom you are providing direct services.

b. Engaging in an intimate/sexual relationship with a client at your agency who is NOT on your direct caseload, to whom you have NOT provided any direct services.

c. All of the above.

c

Identify the correct answer

The primary difference between Case management and Care Coordination is:

a. Casemanagement provides referrals, linkages and follow-up with clients and other resources, while Care Coordination facilitates communication between various providers involved in the client's care.

b. Casemanagement is more directive and requires QMHAs to be assertive with clients in order to achieve goals on the client's service plan.

c. Carecoordination involves setting clients up with appointments with other providers and assisting them in getting to those appointments, including arranging transportation.

a

Identify the correct answer

An example of active listening is:

a. Listening to clients, reflecting upon what they have stated, drawing logical conclusions, and stating those conclusions to the client.

b. Paraphrasing what you heard, repeating it back to the client, to ensure that you accurately understand what the client is attempting to convey.

c. Listening to the client and accurately documenting their statements

b

Identify the correct answer

When should a QMHA consider the application of CFR 42 part 2 rules?

a. If the client presents suicidal ideation.

b. If the client is taking antipsychotic medication.

c. If the client is also receiving substance use disorder services at your agency.

c

Identify the correct answer

One of the easiest ways to implement a strength-based approach with clients is to:

a. Ask clients about their prior success and how they achieved them.

b. Observe both the client's strengths and weaknesses and review those with the client in a fair and honest assessment.

c. Give the client an assignment to write down all of their strengths and bring that homework assignment in for review.

a

Identify the correct answer

Which of the following is the BEST example of an open-ended question:

a. Did you have a good day today?

b. Are you feeling suicidal?

c. Can you tell me how you've been doing over the past week?

c

Identify the correct answer

Which of the following is within the QMHA scope of practice?

a. Making recommendations for alternative medications to discuss with their prescriber when clients are dissatisfied with their current medications.

b. Interviewing clients and family members, collecting data, to be used in the formulation of a QMHP diagnostic assessment.

c. Assessing the legitimacy of a client's statements regarding alleged child abuse and if deemed legitimate making a report of those allegations to the authorities.

b

Identify the correct answer.

Trauma informed care means:

a. Processing a client's traumatic history in a structured way that helps facilitate insight and interpersonal growth.

b. Being mindful of agency and service procedures that may re-traumatize clients as a result of their traumatic histories.

c. Exploring a client's traumatic life events to uncover how it impacts their current functioning.

b

Identify the correct answer

Informed consent is:

a. The same thing as a Mental Health Declaration.

b. Forms that a client must sign to enter services, which gives consent to contact payors to receive reimbursement for services.

c. Explaining the nature of services before the client agrees to participate.

c

What are the four domains of research-based mental health associate competencies?

Clinical competence, professional responsibility, safety, administrative responsibility

Engaging Consumers: Provide the definition and give a real life example in your work at Cascadia Health that pertains to this competency

Answers may vary. Establishes a helping relationship with the consumer receiving services by demonstrating empathy, respect, and genuineness in order to build trust.

Orienting Consumers: Provide the definition and give a real life example in your work at Cascadia Health that pertains to this competency

Answers may vary. Orients the consumer receiving services to the program including rules and expectations.

Collecting Information for Assessment: Provide the definition and give a real life example in your work at Cascadia Health that pertains to this competency

Answers may vary. Assists in gathering information about basic and community living characteristics of the person receiving services for assessment purposes

Supporting Consumer Inclusion: Provide the definition and give a real life example in your work at Cascadia Health that pertains to this competency

Answers may vary. Works as part of a treatment team to assist the consumer in formulating measurable service/recovery goals.

Monitoring, Observing & Reporting: Provide the definition and give a real life example in your work at Cascadia Health that pertains to this competency

Answers may vary. Monitors and records the behavior of the person receiving services in order to measure their response to interventions.

Teaching Basic & Community Living Skills: Provide the definition and give a real life example in your work at Cascadia Health that pertains to this competency

Answers may vary. Teaches basic and community living skills to consumers using methods within the scope of practice.

Resource Referral: Provide the definition and give a real life example in your work at Cascadia Health that pertains to this competency

Answers may vary. Assists persons receiving services to obtain needed community resources.

Implementing Interventions: Provide the definition and give a real life example in your work at Cascadia Health that pertains to this competency

Answers may vary. Implements designated interventions and behavioral management strategies.

Enhancing Consumer Participation: Provide the definition and give a real life example in your work at Cascadia Health that pertains to this competency

Answers may vary. Organizes, supervises and encourages participation in social, educational, spiritual, cultural and recreational activities.

Assisting with Activities of Daily Living: Provide the definition and give a real life example in your work at Cascadia Health that pertains to this competency

Answers may vary. Assists the person receiving services in completing daily living activities including, but not limited to, hygiene, grooming, and feeding.

Facilitating Family Involvement: Provide the definition and give a real life example in your work at Cascadia Health that pertains to this competency

Answers may vary. Works with the family or designated support persons to understand the needs of the consumer receiving services and help the family/support persons assist in the interventions

Respectful Care: Provide the definition and give a real life example in your work at Cascadia Health that pertains to this competency

Answers may vary. Treats persons receiving services, their families, support persons and staff with respect and dignity.

Regulatory Compliance: Provide the definition and give a real life example in your work at Cascadia Health that pertains to this competency

Answers may vary. Complies with federal, state, local, and program regulations to protect the privacy and confidentiality of the person receiving services.

Ethical Standards: Provide the definition and give a real life example in your work at Cascadia Health that pertains to this competency

Answers may vary. Adheres to ethical standards of conduct in dealing with persons receiving services, their families, support persons and staff.

Professional Boundaries: Provide the definition and give a real life example in your work at Cascadia Health that pertains to this competency

Answers may vary. Recognizes and demonstrate appropriate boundaries in interactions with persons receiving services, their families, support persons and staff.

Non-discriminatory Care: Provide the definition and give a real life example in your work at Cascadia Health that pertains to this competency

Answers may vary. Provides services without discrimination or preference based on age, ethnicity, culture, race, disability, gender identity, religion, sexual orientation, or socio-economic status.

Community Inclusion: Provide the definition and give a real life example in your work at Cascadia Health that pertains to this competency

Answers may vary. Values the ability of each person receiving services to seek and sustain a satisfying life in the community.

Professional Growth & Development: Provide the definition and give a real life example in your work at Cascadia Health that pertains to this competency

Answers may vary. Seeks out and participates in effective approaches and training to enhance job skills.

Implements Safety Assessments: Provide the definition and give a real life example in your work at Cascadia Health that pertains to this competency

Answers may vary. Recognizes unsafe behaviors, situations, and environments that jeopardize consumers' rights, health, safety and wellbeing; evaluates risks to persons receiving services, staff, and community members.

Responding to Safety Threats: Provide the definition and give a real life example in your work at Cascadia Health that pertains to this competency

Answers may vary. Responds appropriately to unsafe behaviors, situations, and environments to ensure the safety and well-being of persons receiving services staff and community members.

Monitoring Safety of Consumers and Environment: Provide the definition and give a real life example in your work at Cascadia Health that pertains to this competency

Answers may vary. Monitors and observes persons receiving services and their environments as required by agency policy and applicable laws and regulations to maintain safety and security.

Safety Policies & Plans: Provide the definition and give a real life example in your work at Cascadia Health that pertains to this competency

Answers may vary. Follows established health and safety protocols to ensure safety of the persons receiving services.

Disaster Preparation: Provide the definition and give a real life example in your work at Cascadia Health that pertains to this competency

Answers may vary. Works with the organization, the community, and the person receiving services to prepare for and respond to disaster situations.

Professional Documentation: Provide the definition and give a real life example in your work at Cascadia Health that pertains to this competency

Answers may vary. Documents all required information in a clear, legible, timely, concise, complete, and accurate manner.