EMPLOYEE PRODUCTIVE AND COUNTERPRODUCTIVECOUNTERPRODUCTIVE BEHAVIORS

Productive Behaviors

Employee behavior that contributes positively

to the goals and objectives of the organization.

These can be productive behaviors that are

measurable through performance metrics

based on set standards.

It refers to behavior that leads to desirable

results or achieves goals in the workplace

Job Performance

It is behaviors that employees engage in

while at work that contribute to

organizational goals.

It represents behaviors that are formally

evaluated by the organization as part of

the employee’s responsibilities and duties.

Effectiveness

Evaluation of results of

an employee’s job

performance

Productivity

Cost of achieving a

level of performance

or effectiveness

Utility

the value of a given

level of performance,

effectiveness, or

productivity for the

organization

In-Role (Task) Performance

refers to performance on the technical

aspects of an employee's job.

Extra-Role (Contextual) Performance

refers to nontechnical abilities

Organizational

Citizenship Behaviors

It refers to behaviors that are not part of

employees’ formal job descriptions, or

behaviors for which employees are not

formally rewarded.

These are believed to enhance the

effectiveness of groups and organizations

Altruism

These are “helping behaviors”.

Courtesy

Basic consideration for others

Sportsmanship

Exhibited by not engaging in certain forms of behavior

Conscientiousness

Being a good citizen at work

Civic Virtue

Focuses on behavior that helps a group or the whole organization

Innovation

These are instances in which employees

come up with very novel ideas or concepts

that further the goals of the organization.

Most visible forms are through new

products and services in an organization

Counterproductive

Behaviors

Can be referred to as workplace deviance

It refers to voluntary behaviors against other employees or the organization in contravention of an organization’s values, practices, and procedures

Withdrawal

Types of

Counterproductive

Behaviors

Abuse

Types of

Counterproductive

Behaviors

Product Deviance

Types of

Counterproductive

Behaviors

Theft

Types of

Counterproductive

Behaviors

Sabotage

Types of

Counterproductive

Behaviors