7 Brew Coffee Training Flashcards

Practice flashcards for 7 Brew Brewista training, covering core values, drink recipes, procedures, and terminology based on the January 2026 manual.

What is the 7 Brew mission?

To Cultivate Kindness, joy, and connection, one cup at a time.

What are 'The Big 3' focus areas for Brewistas?

1. Have an authentic and unique interaction with each guest, 2. Use open body language, and 3. Smile for every guest.

What does 'MPC' stand for in 7 Brewista terms?

Multiple points of contact.

In what specific sequence should an order be translated back to a guest?

Drink Size, Drink Temperature, Modification, Drink Name, and Finishing Detail. (Example: Large, Iced, Half-Sweet, Blondie with Whipped Cream and Caramel Drizzle)

Describe the 'ACT' method for when something goes wrong.

A: Apologize, C: Care, T: Thank.

What is a 'dub' at 7 Brew?

A double shot of espresso, approximately $2\,oz$, which is the base of all coffee drinks.

What are the four standard positions in a 7 Brew stand?

Lane, Texter, Milk, and Shots.

What is 'tom-tomming'?

The action of mixing a drink together by pouring most of the product over ice, then returning it to the mix cup, then all back into the ice cup to cool the drink and distribute flavor.

How many points do guests earn per drink, and how many are needed for a free drink?

Guests earn $100$ points per drink and need $1,000$ points for a free drink.

What is the 'Shot Window' for pulling a double shot of espresso?

$17-27\,seconds$, with $22\,seconds$ being perfect.

What are the three parts of a double shot of espresso?

The crema, body, and heart.

How do you adjust the grinder if shots are pulling too quickly (under $17\,seconds$)?

Adjust the grinder to a finer consistency by rotating the adjustment collar in the 'Further = Finer' direction.

What are the standard espresso shot counts for Kids, Small, Medium, and Large drinks?

Kids: $1$ shot; Small: $2$ shots ($1$ dub); Medium: $2$ shots ($1$ dub); Large: $4$ shots ($2$ dubs).

What is the standard milk temperature range for hot drinks?

$160-170\,^{\circ}F$.

Explain the 'Light Ice' modification rule.

Remove some ice and add an extra $4\,oz$ of liquid at no extra charge.

List the names of the 7 Original drinks.

Blondie, Brunette, Smooth 7, Cookie Butter, Cinnamon Roll, Banana Bread, and Sweet & Salty.

What are the flavor scoop counts for Original Breves (Blondie, Smooth 7, etc.)?

Small: $1$ scoop; Medium: $2$ scoops; Large: $2$ scoops. ($1-2-2$)

What are the flavor scoop counts for Original Mochas (Brunette, Banana Bread)?

Small: $1$ scoop; Medium: $1$ scoop; Large: $2$ scoops. ($1-1-2$)

What characterizes a 'Special 7'?

Any coffee Frozen Chiller that must be hand-blended due to modifications like decaf, sugar-free, or a milk alternative.

What is the standard flavor scoop count for 'Classics' (Lattes, Breves, etc.)?

$1-1-1$ (one scoop for all sizes).

What is the primary difference between a latte and a breve?

A latte is made with whole milk, while a breve is made with Smooth Mix (half & half).

How is a mocha modified if ordered sugar-free or with a milk alternative?

The milk/base is changed, scoops change to $1-2-2$, and half the flavor scoops must be Dark Chocolate (using SF Dark Chocolate for the sugar-free version).

What are the iced flavor scoop counts for 7 Energy and 7 Energy Frozen Chillers?

$1-1-2$ (Small: $1$, Medium: $1$, Large: $2$).

What are the flavor scoop counts for 7 Fizz Soda?

$2-3-4$ (Small: $2$, Medium: $3$, Large: $4$).

How is a 'Dirty Chai' made?

A chai latte with espresso shots added.

What is the recipe for a 'Brewchata'?

A brown sugar cinnamon and vanilla almond milk chai latte.

What ingredients are used for a Regular Frozen Chiller batch?

$60\,oz$ of espresso ($30$ dubs), two $12\,oz$ scoops of white sugar, and four half-gallons ($2\,gallons$) of whole milk.

At what temperature does milk start to spoil?

$41\,^{\circ}F$.

What are the requirements for hair and facial hair in the dress code?

Hair touching the shoulders must be pulled back; facial hair must be neatly groomed and up to $1\,inch$ long.

What is the recipe for the Cold Brew premix?

$1$ concentrate bottle ($16\,oz$) and fill the rest of the gallon pitcher with water ($112\,oz$).