Tourism

Exam work

What is tourism?

The study of activities, services, and industries that provide travel experiences to groups or individuals.

What are the four sectors of tourism?

Transportation, hospitality, attractions, and business.

Name four means of transportation.

Water, rail, road, and air.

What are the two means of hospitality?

Accommodation and catering.

What are the two means of attraction?

Natural and man-made.

What is a tourist?

A person who travels away from home for leisure, business, or other purposes for longer than a day but less than a year.

What are three jobs in business tourism?

Travel agent, tour guide, and motor hiring.

What is the difference between inbound and outbound tourists?

Inbound tourists travel into a country from another country, while outbound tourists travel out of their home country to visit another country.

What are the three types of tourism?

Domestic tourism, regional tourism, and international tourism.

What is domestic tourism?

People taking short breaks, holidays, or long trips within their own country.

What is international tourism?

People traveling outside of their country using a passport.

Name five reasons why people travel.

To shop, to meet friends and family, to receive an education, to access medical care and other services, and to commute between home and work.

What are the five needs of tourism?

Psychological, safety, social, self-esteem, and self-actualization.

What is the meaning of psychological?

The need for relaxation and recuperation.

What is the meaning of safety in tourism?

The need to be safe and secure but not bored.

What is the meaning of social in tourism?

To establish relationships with family and friends and share activities.

What is the meaning of self-esteem?

The need for self-development, knowledge, and new skills.

What is the meaning of self-actualization?

A person's motivation to reach his or her full potential and fulfill their needs.

How has air transport transformed travel?

It allows crossing large distances over land or sea within a few hours.

What are the disadvantages of car travel?

Unsafe, tiring for the driver, uncomfortable for long trips, lack of entertainment, traffic, bad weather, and high fuel costs.

What are the disadvantages of bus/coach travel?

Unsafe, lack of privacy, limited entertainment, and inaccessible roads.

What are the advantages of rail travel?

Relaxed, comfortable, beautiful views, reliable, can carry large numbers of people, and safe.

What are the disadvantages of rail travel?

You cannot turn around on the route and there is little entertainment on board.

What does TGCSA stand for?

Tourism Grading Council of South Africa.

What are the benefits of the South African Grading System for tourists?

Tourists know what to expect from graded establishments and can use customer feedback to complain or compliment.

What are the benefits of the South African Grading System for establishments?

Graded establishments are listed on TGCSA's website free of charge and are entitled to advertise.

What are the responsibilities of TGCSA?

Train assessors, approve or reject grading assessors, provide grading plaques, and conduct regular checks.

What is a double room?

A room occupied by two persons with one double bed or twin beds.

What is an en suite?

A bedroom with a bathroom connected.

What is a penthouse?

A fancy apartment on the top of a hotel.

What is a buffet?

A dining style where customers serve themselves with no restrictions on food amount.

What is an English breakfast?

A full breakfast with fruits, bacon, eggs, sausages, tomato, mushrooms, and a drink.

What are examples of technology used for entertainment?

DSTV, streaming platforms, pay-per-view TV, and using the TV to search the internet.

What are examples of technology used for information?

Wi-Fi and a TV that shows hotel information.

What are two examples of technology used for safety?

Keycards and an electronic safe.

What are three examples of technology used for comfort?

Air conditioner, mini-bar, and a remote controller.

What are two examples of technology used for work?

Wi-Fi and numerous power points and plugs.

What are two examples of technology used for environmental responsibility?

Energy-efficient lighting and water-saving shower heads.

What are the six different types of maps in tourism?

General reference map, road map, street map, political map, physical map, and specialist map.

What does GPS stand for?

Global Positioning System.

What are the seven continents of the world?

Africa, Antarctica, Asia, Europe, North America, South America, and Australia.

What are the three oceans in the world?

Pacific Ocean, Atlantic Ocean, and Indian Ocean.

What does SADC stand for?

Southern African Development community

What are the SADC countries?

Angola, Namibia, Botswana, South Africa, Lesotho, Eswatini, Mozambique, Malawi, United Republic of Tanzania, the Democratic Republic of Congo, Madagascar, and Comoros.