Chapter 1 Overview of Business Intelligence, Analytics, Data Science, and Artificial Intelligence: Systems for Decision Support

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Type of Decision

Last updated 12:39 AM on 4/24/26
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4 Terms

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Big-Bet, High-Risk Decisions

Strategic and high impact Involve large investments Long-term consequences High uncertainty.

Examples:

Investing in new technology

2
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Cross-Cutting Decisions

Repetitive but high-risk Involve multiple departments Require collaboration

Examples:

Marketing campaigns

3
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Ad Hoc Decisions

Occur unexpectedly Not routine Require quick responses

examples:

Handling customer complaints

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Delegated Decisions

•Assigned to individuals or small teams

•Usually operational decisions

•Lower strategic risk

example:

Approving purchase requests