Untitled Flashcards Set

What is the key business objective behind the technologies implemented by PCL Construction?

Operational excellence

What does Thomas Friedman mean when he describes the world as 'flat'?

Reduction of economic and cultural advantages of developed countries.

Which of the following is not one of the important business objectives of information system investment?

Employee morale.

What business objective does a firm seek when investing in an information system as a necessity of doing business?

Survival

Why does Verizon use a web-based digital dashboard?

To improve decision making.

Which of the following describes an effect of globalization?

Significant decreases in operating costs.

What is an example of a business using information systems to create new products?

Apple's creation of the iPad.

What is a major challenge in the business use of information systems?

Online collaboration.

What are the three activities in an information system that produce information?

Input, processing, and output.

What type of information does the average number of baseball tickets sold at a price represent?

Meaningful information.

What basic component must businesses deal with alongside suppliers, customers, invoices, and products?

Employees.

Producing a bill of materials is a responsibility of which function?

Manufacturing and production.

Identifying potential customers is an activity of which business function?

Sales and marketing.

What are the three principal levels of hierarchies within a business organization?

Senior management, middle management, and operational management.

Key forces in a business' immediate environment include which of the following?

Regulations.

Who are examples of knowledge workers?

Engineers and scientists.

Which of the following is not a true statement regarding business processes?

The efficiency of a business firm is not related to its business processes.

What system performs and records daily activities of a firm?

Transaction processing system.

What does an ESS support?

The long-range planning activities of senior management.

Which of the following is not a competitive force in Porter’s model?

Technology.

How can a firm exercise control over its suppliers?

By having fewer suppliers.

Which strategy does a company use when they provide specialized products for a narrow target market?

Market niche.

To what competitive force did the printed encyclopedia industry succumb?

Substitute products.

What effect has Internet technology had on competition?

Makes it easy for rivals to compete on price alone.

What is the best description of new information systems resulting in legal gray areas?

They result in new situations that are not covered by old laws.

What is the ripple effect of new information technology on society?

Raises new ethical, social, and political issues.

What moral dimension pertains to the preservation of existing values?

Quality of life.

Which of the following is not a key technology trend raising ethical issues?

Increase in data quality.

What is the process of creating digital dossiers of detailed information about individuals?

Profiling.

What data analysis technology finds hidden connections between data?

NORA.

Has the declining cost of data storage resulted in fewer databases on individuals?

False.

What software manages the resources and activities of the computer?

System software.

What type of software applies the computer to a specific task for an end user?

Application software.

What is the name for software that organizes and processes business data?

Data management software.

What computing model uses its own infrastructure and public cloud computing?

Hybrid cloud.

Which type of computer supports a computer network?

Server.

In a business relational database, how many tables typically contain one for each entity?

One table for each entity.

How does the relational database treat data?

As if they were stored in two-dimensional tables.

What is a characteristic describing an entity?

Attribute.

What is the most basic structure of a business database?

Five tables for customers, suppliers, parts, sales, and employees.

Where would the information about a single customer reside?

In a single row.

What device sends packets of data to the correct address?

Router.

What three key technologies is the Internet based on?

Client/server computing, packet switching, and development of communication standards.

What process involves slicing messages into parcels?

Packet switching.

What is not a characteristic of packet switching?

Packet switching requires point-to-point circuits.

In TCP/IP, what does IP do during transmission?

Disassembles and reassembles packets.

What refers to the measures used to prevent unauthorized access to information systems?

Security.

What do most computer viruses deliver?

Payload.

Which of the following is not a specific security challenge to corporate systems?

Radiation.

What is CryptoLocker an example of?

Ransomware.

What is a Trojan horse?

Software that appears benign but does something else.

What is click fraud?

A salesperson clicks online ads to drive up competitor's costs.

What is spyware that logs all keystrokes?

Keylogger.