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attitudes, beliefs, and behaviors
Persuasion is a change in _____, ____, or _____ as a result of a message
central route
Audiences will use the _____ ____ when they are paying close attention to the value of the message.
Four elements of persuasion
how the message is communicated, the message, the communicator, and the audience.
credibility
is a communicator's ability to appear authoritative and trustworthy.
sleeper effect
our inability to remember the source of a message after time has passed, thus the message becomes more persuasive with time.
perceived trustworthiness increases then the communicator:
is not perceived as trying to persuade
the question of "who says what" represents which two elements of communication?
the communicator & the message itself
communicators gain credibility if they appear to be
an expert & trustworthy
someone who is perceived as both an expert and as trustworthy is considered to be high in _______
credibility
An attractive communicator is one who _____.
Is likeable & appeals to the audience
two most influential basis for why we tend to be attracted to some potential mates or friends over others?
similarity & physical attractiveness
credibility of a communicator includes
trustworthiness
another word for credibility if
believability
emotional appeals work best with
uninvolved audiences
good feelings
often enhance persuasion partly by linking positive thinking and positive emotions with the message
the principle of _____ explains why we like people and are influenced by people who are like us
similarity
rational appeals are more likely to work with _____ people
well-educated
_____ people are not as easily persuaded because they think more before reacting
unhappy
Shawn received some bad news, which put him in a bad mood. Mitch wants to convince Shawn to join his new group. To increase his chances of persuasion, Mitch should ______.
put Shawn in a better mood
the more fear in a message, the ______ the persuasion
higher
foot-in-the-door phenomenon
the tendency for people who have first agreed to a small request to comply later with a larger request
the primacy effect
occurs when information is presented first and has more influence on the audience than information that is presented later.
the recency effect
occurs when information that is presented last has more influence on the audience (compared with info presented earlier)
if your audience already agrees with your message, you should present a
one sided appeal
the way a message is delivered is called the _____ of communication
channel
Jenny is presenting a message in support of recycling. Since she knows her opponent will present reasons people do not need to recycle, she uses a ______ appeal.
two-sided
persuasion on minor issues can occur more often with ____ received appeals than with experienced-based appeals.
passively
personal contact
has the largest impact on persuasion
the recency effect is more effective when
time separates the messages from each other & the audience commits soon after the second message
the two-step flow of communication
the process by which media influence often occurs through opinion leaders, who in turn influence others
if your audience will be exposed to opposing views, offer a
two-sided appeal
Persuasion decreases as the significance and familiarity of the issue _________
increases
messages are best comprehended and recalled when
written
what two audience traits influence persuasion
age and thoughtfulness
the idea that attitudes change as we age follows the ____ cycle explanation of attitude change
life
studies comparing different media find that the more ______ the medium, the more _____ its message
lifelike; persuasive
the generational explanation of attitude change
explanation of attitude change states that as we age, we hold on to earlier attitudes, but that these attitudes are often different from younger people's beliefs
a counterargument
an argument against the given message
Successful distraction _____ counterarguments.
encourages
individuals with a low need for cognition respond better to _____ route persuasion
peripheral
anticipating audience disagreement
might encourage counterarguments
megan has a high need for cognition. she responds better to ___ route persuasion
central route
individuals with a high ______ enjoy thinking thoroughly
need for cognition
Stimulated thinking makes _____ messages _____ persuasive.
strong; more
attitude inoculation
is mildly attacking a message to strengthen its resistance to later attacks.
stimulated thinking makes _____ _____ less persuasive
weak messages
Antismoking ads that reference the familiar "Marlboro Man," but that portray him as ill, are using a
poison parasite
Compliance
Conformity that involves publicly acting in accord with an implied or explicit request while privately disagreeing.
Obedience
Acting in accord with a direct order or command
Conformity
A change in behavior or belief as the result of real or imagined group pressure
Acceptance
Acting and believing in accord with social pressure
Reactance
A motive to protect or restore one's sense of freedom. It arises when someone threatens our freedom of action.
Normative Influence
Conformity based on a person's desire to fulfill others' expectations, often to gain acceptance
Informational Influence
Corformity occuring when people accept evidence about reality provided by other people.
Autokinetic phenomenon
Imagined apparent movement of a stationary point of light in the dark
The chameleon effect
when humans unconsciously mimic one another's postures, expressions and voice tones, helping us to feel what they are feeling
Normative influence
influence resulting from a person's desire to gain approval or avoid disapproval
Informational influence
influence resulting from one's willingness to accept others' opinions about reality
Credibility
A perception of a speaker's knowledge, trustworthiness, and warmth and believability
Sherif's experiments with social norm
dark room, pinpoint light, subjects must judge distance
Results if Sherif's light experiment
group norm emerged in judging the distance and distances judgments eventually merged.
The false norm in Sheriff's light experiment took advantage of an optical illusion called
autokintetic phenomenon
Autokintetic phenomenon
the apparent movement of a stationary point of light in a dark room
Effects of attitude on behavior are more apparent over time instead of
isolated instances
When attitude is potent much of behavior is
automatic
What four factors determine obedience based on Stanley Milgram shock experiment
victims emotional distance, the authority's closeness and legitimacy, is authority figure credible, disobedience of fellow participants
Asch and Milgram's experiments affirmed two familiar social psychological principles
the link between behavior and attitudes, and the power of the situation
Predictors of conformity
group size, unanimity, cohesion, status, public response, prior commitment
What number of participants elicit much more conformity (group size)
3-5
What deflates social power
someone who punctures a groups unanimity
What causes the gain of more power over a group
more cohesion in a group
After making a prior commitment most people
stick to it and may change in later situations
What leads to compliance
normative influence
What leads people to privately accept others' influence
information influence
Concern for social image produces
normative influence
Conformity is greater when people respond
publicly before a group
When is conformity greater
when people feel incompetent, when the task is difficult, and when the individual cares about being right
Examples of reactance
Romeo and Juliet, or underage college students drinking more vs students of age
Two sided presentation is more persuasive and enduring when
people are aware of opposing arguments
Norms, according to the text:
a. are composed of a set of roles
b. prescribe proper behavior
c. are social behaviors of typical or average people
d. are laws that govern the distribution of social rewards
B. Prescribe Proper Behavior
Which of the following is true?
a. there are really no truly universal norms
b. religion does not exist in some societies
c. norms can restrain us so subtly that we hardly sense their existence
d. a "pedestrian" would be an example of a role
c. norms can restrain us so subtly that we hardly sense their existence
Personal space refers to:
a. the property that a person owns, for example, a house and its grounds
b. the favorite place a person retreats to when privacy is desired
c. the exact spot that each person occupies, for example, the seats students occupy in a classroom
d. the buffer zone that people like to maintain around their bodies
d. the buffer zone that people like to maintain around their bodies
The cultural perspective highlights the importance of ____________________ in explaining the diversity of languages, customs, and expressive behaviors across the world.
a. natural selection
b. role playing
c. hormonal factors
d. human adaptability
d. human adaptability
Roger Brown's "universal norm" is
a. the incest taboo
b. that we relate to people of higher status the way we do to strangers, and to people of lower status the way we do to intimate friends
c. that people the world over tend to relate to people of inferior status in the ways they relate to strangers
d. not to steal from others
b. that we relate to people of higher status the way we do to strangers, and to people of lower status the way we do to intimate friends
The enduring behaviors, ideas, attitudes, and traditions shared by a large group of people and transmitted from one generation to the next defines
a. social roles
b. coevolution
c. ingroup bias
d. a culture
d. a culture
Which of the following demonstrates that role-playing can be constructive?
a. role reversal
b. androgynous roles
c. role diffusion
d. communitarianism
a. role reversal
The case of Stephen Reid of the "Stop Watch Gang" illustrates
a. the powerful effect of roles
b. how natural selection predisposes psychological traits
c. how role reversal promotes altruism
d. the process of coevolution
a. the powerful effect of roles
Which of the following friendship norms seems to be universal?
a. be prompt in keeping appointments with a friend
b. respect the friend's privacy
c. help the friend find a suitable spouse
d. ask the friend's opinion before making a major decision
b. respect the friend's privacy
Cross-cultural studies of sexual behaviors indicate that
a. with few exceptions males are more likely than females to initiate sexual relations
b. in most societies males and females are equally likely to initiate sexual relations
c. in societies where females outnumber males, females initiate sexual relations
d. in third world countries females are more likely than males to initiate sexual relations
a. with few exceptions males are more likely than females to initiate sexual relations
The study of how natural selection predisposes adaptive traits and behavior is called
a. behavioral genetics
b. biological behaviorism
c. evolutionary psychology
d. genetic psychology
c. evolutionary psychology
Research indicates that a gender difference exists in
a. vocabulary
b. intelligence
c. age at which infants walk
d. smiling
d. smiling
According to Alice Eagly, biology and culture contribute to sex differences in behavior
a. by influencing the roles people play
b. by directly determining the personal traits of males and females
c. through the process of natural selection
d. by influencing the verbal and nonverbal communication styles of males and females
a. by influencing the roles people play
In essentially every known society,
a. men are socially dominant
b. men are more verbally fluent
c. there are more male than female physicians
d. males are responsible for finding enough food to eat
a. men are socially dominant
Critics have suggested that evolutionary psychology is characterized by
a. the base-rate fallacy
b. counterfactual thinking
c. hindsight bias
d. regression toward the average
c. hindsight bias
____________________ is more common in boys than in girls.
a. anxiety
b. depression
c. empathy
d. hyperactivity
d. hyperactivity
A noticeable difference has not been found between males and females in
a. happiness
b. judging emotion on people's faces
c. suicide rate
d. frequency of smiling
a. happiness
According to evolutionary psychologists, which of the following is most fundamental to understanding the development of social behavior?
a. cultural norms
b. hormonal factors
c. natural selection
d. brain organization
c. natural selection
Research on possible hormonal influences on aggression has indicated that
a. testosterone levels influence animal aggression but not human aggression
b. violent male criminals have higher than normal testosterone levels
c. gender differences in aggression are clearly unrelated to hormonal differences
d. administering testosterone reduces aggression in most animals
b. violent male criminals have higher than normal testosterone levels
Who of the following maintain the least personal space?
a. British
b. North Americans
c. Arabs
d. Scandinavians
c. Arabs
Research on gender differences suggests that ____________ are better at reading others emotions and __________ are better at expressing emotions nonverbally.
a. women; women
b. women; men
c. men; women
d. men; men