ECBA Business Techniques

Interviews

asking stakeholders questions to gather information

Workshops

facilitated group discussions to gather or validate information

Brainstorming

generating ideas quickly in a group

Observation

watching users perform tasks

Prototyping

building a model to gather feedback

Survey or Questionnaire

collecting structured responses from many people

Document Analysis

reviewing existing documents

Focus Groups

discussing with selected stakeholders

Mind Mapping

visualizing ideas and relationships

Process Modelling

diagramming workflows

Data Modelling

structuring data relationships

Benchmarking

comparing against industry standards

Market Analysis

studying market needs and competitors

Financial Analysis

evaluating cost versus benefit

Decision Analysis

comparing options to choose the best one

Estimation

predicting effort, time, or cost

Risk Analysis

identifying and evaluating risks

Root Cause Analysis

finding the underlying cause of a problem

Item Tracking

tracking issues and changes

Lessons Learned

reviewing past work for improvement

Backlog Management

prioritizing and organizing work items

Business Case

justifying a project based on value

Functional Decomposition

breaking complex systems into smaller parts

Scope Modelling

defining solution boundaries

Use Case

detailed interaction between user and system

User Story

short statement of user need

Acceptance Criteria

conditions for requirement success

Data Mining

analyzing large data sets

Organizational Modelling

defining roles and structure

Interface Analysis

examining system or user interactions