C201 Quizzes & Tests

How does planning assist a company?

Effective planning helps a company avoid costly mistakes and seize opportunities.

The ethical tone that a top management team establishes can reap monetary rewards only.

FALSE

Which of the following planning activities involves two components: business continuation and public communication?

contingency planning

Fathima, a CEO, sets guideposts that help managers in her organization define the organization’s desired performance in such areas as profitability, customer service, growth, and employee satisfaction. In this scenario, Fathima is:

setting objectives

Decisions involving entering a new market, deleting a product from the line, or developing a new product are examples of:

nonprogrammed decisions

__is centered in the boss.

autocratic leadership

Managers use symbols, rituals, ceremonies, and stories to reinforce:

corporate culture

Which of the following statements is true of management?

Management is the process of achieving organizational objectives through people and other resources.

During the organizing process, when do managers assign activities to employees and allocate required resources?

After grouping work activities and tasks into a logical structure.

A garment manufacturer has different departments for pattern making, cutting, stitching, and finishing.

Which type of departmentalization has this company used to divide work activities?

Process departmentalization

Which level of management focuses on long-term planning in an organization?

Top management

Which organizational structure utilizes a project management design?

Matrix organization

What should managers do to create an effective organizational structure?

Establish clear expectations for employees

A grocery chain authorizes its store managers to hire staff, organize promotional events, and make decisions such as issuing store credit and processing refunds to prevent the escalation of complaints. It also ensures that its sales staff is well-equipped to address most customer queries without deferring to the store manager.

Which characteristic does the grocery chain emphasize in its organizational structure in this scenario?

decentralization

Which managerial skill helps managers view their organization as a unified whole?

conceptual

The want-satisfying power of a good or service is called__?

utility

Canon’s assembly line produces a camera by assembling various parts such as a shutter or a lens cap. This is an example of a(n) __production process.

synthetic

Historically, robots were commonly used in the __.

electronics and automotive industries

A company that wants to locate near a community often must prepare a(n) __ that analyzes how a proposed plant would affect the quality of life in the surrounding area.

environmental impact study

Since suppliers often offer virtually identical quality levels and prices, the final decision on supplier selection often depends on:

the company’s past experience with each supplier

The __phase of production control determines the sequence of work throughout the facility and specifies who will perform each aspect of the work at what location.

routing

Production creates form utility.

TRUE

A production manager of a toy manufacturing company is determining the most cost-effective order of the work processes to assemble a new toy.

Which managerial task of production control is the manager focusing on in the given scenario?

routing

An auto parts manufacturer follows a quality control methodology that aims to reduce the wastage of material, resources, and time. This methodology focuses on improving business processes and has five phases: defining, measuring, analyzing, improving, and controlling. The goal is to achieve defect-free products 99.9997% of the time.

Which quality control methodology does the manufacturer use in the given scenario?

Six Sigma

An architect uses a software program to draw the complete blueprint of buildings. In case of client feedback, the program allows for quick modifications and updates, which helps the architect work more efficiently and flexibly.

Which type of technology is the architect using in this scenario?

computer-aided design (CAD)

When is it favorable and efficient to have a direct distribution channel?

When the target market is concentrated in one geographical area

The design department at a furniture manufacturing company has come up with an idea to manufacture a foldable staircase that can be installed in small apartments to save space. The production manager is now detailing the product specifications and deciding on the machinery required to manufacture the item.

Which production management task is the manager performing in the given scenario?

Planning the production process