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attribution theory
says that we explain someone’s behavior by crediting either the situation OR their disposition
dispositional attribution
explains someone’s behavior by blaming their stable, enduring traits
ex. if someone is being rude, it’s because they’re a mean person
situational attribution
explains behavior by blaming the situation someone is in
ex. if someone is mean, it’s because they’re having a bad day
fundamental attribution error
the phenomenon that we often underestimate the impact of situation on behavior (and overestimate the impact of disposition)
explanatory style
a person’s habitual way of explaining events (in their life) to themself
could be optimistic (a bad thing happened because of chance) or pessimistic (a bad thing happened because i’m bad)
actor-observer bias
tendency of people to attribute their own actions to external causes while attributing others’ behavior to internal factors
self-serving bias
tendency to attribute positive events to your character (internal factors) and negative events to external factors
I got a 100 on the test because i’m smart, I failed the other test because it was too hard
confirmation bias
tendency for people to search for, interpret, and recall information in ways that serves their preexisting beliefs
belief perseverance
tendency for people to maintain their beliefs even after they’ve been disproved
attitudes
feelings that predispose our reactions
persuasion
the act of attempting to sway someone’s attitudes
can be done through central or peripheral routes
peripheral route persuasion
persuasion that occurs when people are influenced by incidental cues
ex. attractive and happy people in pharmaceutical commercials
central route persuasion
persuasion that occurs when people focus on the arguments (evidence/reasoning)
ex. choosing a product because it’s cheaper
foot-in-the-door phenomenon
tendency for people who first agreed to a small request to comply later with a larger request
role
set of expectations about a social position, defining how a person who is in that position ought to behave
cognitive dissonance theory
says that we act to reduce the discomfort (dissonance) we feel when our thoughts, attitudes, or actions are inconsistent with each other
usually we will try to bring our attitudes in line with our actions— not the other way around
there is more dissonance as we feel more responsible for our actions
social contagion
the idea that behavior is contagious
ex. yawning
chameleon effect/mimicry
phenomenon where we unconsciously copy others’ behavior
enables us to empathize
mood linkage
mimic or sharing the moods of others
enables empathy
conformity
adjusting behavior or thinking to fit a group standard
more likely to happen in bigger groups, when we feel insecure, when we admire the group, and/or if we feel like we’re being observed
asch experiment
studied conformity. had students in a larger group that made an obviously wrong choice, and saw if they would conform to this decision or make their own. 1/3 would conform
normative social influence
influence due to wanting to gain approval or avoid disapproval within a group
informational social influence
influence resulting from one’s willingness to accept the opinions of others
ex. when we read restaurant reviews
social influence theory
explores how people change their thoughts/feelings/behaviors due to perceived pressure from others
halo effect
cognitive bias where our overall impression of someone influences how we feel/think about their character
ex. if we think someone is attractive we think they’re smarter and more likable than an equivalent person
door-in-the-face technique
making a too-large request, and then a smaller request once refused. usually people will comply to the 2nd, smaller request
milgram experiment
studied obedience by seeing if people would administer extremely high voltage shocks to others when instructed to (most people would)
obedience
acting on the orders of someone else (usually an authority figure)
individualism
freedom for individuals is better/more important than collective control
collectivism
group goals are more important than individual goals
multiculturalism
results in societies with different, distinct but equal ethnic and cultural groups
social facilitation
improved performance on tasks in the presence of others
only strengthens our most likely response, because we’re aroused (if you’re good at something, you get better + if you’re bad, you get worse)
social loafing
tendency for people in a group to put in less effort
deindividuation
loss of self-awareness and restraint when in a group situation that fosters arousal and anonymity
ex. cyberbullying
group polarization
enhancement of a group’s prevailing inclinations through group discussions
ex. crazy stuff said in extremist groups on 4chan
groupthink
occurs when desire for harmony in a decision-making group overrides reality or rational thining
contributed to stuff like the Bay of Pigs invasion and Watergate. just any time you have a bunch of sycophants
minority influence
minorities can say group thought by being uncompromising and self-confident
prejudice
an unjustifiable (usually negative) attitude toward a group and its members
involves stereotypes, negative feelings, and predisposes people to discriminatory action
stereotypes
generalized beliefs about a group of people
usually overgeneralize
discrimination
unjustifiable negative behavior toward a group and its members
implicit associations/attitudes
attitudes that we are unaware of
unconscious patronization
when implicit associations lead to a patronizing attitude
race-influenced perceptions
thinking about a person that is influenced by our implicit associations with their race
reflexive bodily response
telltale body signals (like little facial-muscle responses and amygdala activation) that result from implicit biases/prejudice
happens even if people consciously express little prejudice
social identities
how we define ourselves in terms of the groups we belong to
ex. religion, school affiliation, family
just-world phenomenon
the tendency to people to believe the world is just and that people therefore get what they deserve and deserve what they get
ingroup/outgroup
people with whom we share a common identity / those we perceive as different from us
ingroup bias
the tendency to favor what we see as our own group
scapegoat theory
the theory that prejudice offers an outlet for anger by providing someone to blame
other-race effect / cross race-effect / own-race bias
tendency to recall faces of one’s own race more accurately than faces of other races
vivid cases
memorable events that feed our stereotypes
hindsight bias
blame-the-victim phenomenon
outgroup homogeneity bias
ethnocentrism
frustration-aggression principle
aggression-replacement program
social scripts
rape myth
attraction
proximity
mere exposure effect
similarity
reward theory of attraction
passionate love
companionate love
equity
self-disclosure
altruism
diffusion of responsibility
bystander effect
prosocial behavior
social exchange theory
reciprocity norm
social-responsibility norm
conflict
social traps
mirror-image perceptions
self-fulfilling prophecy
false consensus effect
superordinate goals
graduated and reciprocated initiatives in tension-reduction (GRIT)