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quantitative approaches
numerical data and statistics to identify patterns, make predictions, and generalize results to a larger population
qualitative approaches
non-numerical, descriptive data to understand human behavior, culture, and personal values
active data capture
directly interacting w people
active: questionnaires (surveys)
rapid, quick to complete
broad reaching (distribution, big audience)
limited richness (not much detail abt individual)
active: interviews (1 on 1)
in depth, rich data
resource intense
record audio, takes long time
lots of data
active: focus groups (group interview)
have script too
group dynamics
diffuses severity of topic
bounce off each other
richness in data
cons
cant represent everyone equally
bias ecah other
loud/quiet people
active: events (i-clicker or polls)
engagement
lack rigor
limited view on topic, dont know much abt the participants
passive data capture
without directly asking people
passive: internal comms
examples
hospital memos, hiring package, health records
insights into culture
limited patient voice
passive: databases
large sets of data
easy to access
not aligned w research question (not ur own data, very general)
passive: observations
ethnographic analysis, observation data
rich data
resource intense
passive: social media
abundance of data
challenging analysis (so many points of data too)
acquiring the data is tricky
surveys 1930-1960
era of invention (door to door)
sampling
representation
geographic areas
surveys 1960-1990
era of expansion
telephone
reach goes up
response rates go down
inceitivizing
surveys 1990-today
era of designed data
decreased cost
sampling challenges
fraud responses
surveys method
captures
public attitudes
factors in decision making
patient experience
surveys important questions
who fills them out
who should fill them out
are surveys representative
what makes a good survey
pros/cons of survey as a method
alternative methods
good survey rationale
validated or custom
try to improve past survey similar to yours
pilot: run by ppl before
buzzfeed: catchy, short, images
order of questions/answers
wording is very important
3 key aspects of a survey
measures underlying concept
doesnt measure other concepts
means the same thing to all respondents
common problems w surveys
high readability for ur audience
double-barreled questions
answers that dont match the questions
incomplete answer scales