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attitude
A positive or negative evaluation of
an object (people, things, events, and issues)
explicit attitudes
Consciously held, involving more
thoughtful and deliberate evaluation
implicit attitude
An attitude that is activated
automatically from memory, often without the person’s
awareness that she or he possesses it
- Simple gut level evaluations
dual attitudes
conflicting implicit and explicit attitudes
mere exposure effect
The tendency to develop
positive feelings towards objects and people the more we are exposed to them
classical conditioning
Learning through association when a neutral
stimulus is paired with a stimulus that naturally
produces an emotional response
operant conditioning
all about rewarding and punishing behaviors
cognitive dissonance
A feeling of discomfort by
performing an action that is inconsistent with
one’s attitudes
elaboration likelihood model
Persuasive messages can cause attitude
change in two ways, each differing in the amount of cognitive effort or elaboration it requires
central route of persuasion
When people think carefully about a message and are
influenced by the strength of its arguments
Peripheral Route of Persuasion
When people do not think carefully about a
message and are instead influenced by cues irrelevant to the content or quality of the message
reference group
what our attitudes are formed and shaped by
persuasion
The process of consciously
attempting to change attitudes through the
transmission of some message
stereotypes
Beliefs about the personalities, abilities, and
motives of a social group that don’t allow for individual
variation
prejudice
Attitudes toward members of specific groups
that directly or indirectly suggest they deserve an inferior
social status
discrimination
A negative and/or patronizing action towards
members of specific groups
subtyping
A cognitive process in which we perceive an
individual who doesn’t fit our stereotype as being an
exception to the rule and create a separate subcategory of
the stereotype for that individual
ambivalent prejudice
high competence, high warmth
Negative Emotions: None
Positive Emotions: Respect, Admiration, Affection
Behavior: Defer
Common Targets
Dominant groups: middle-class people, White
people, Christians, heterosexuals
envious prejudice
high competence, low warmth
Negative Emotions:
Envy, Fear, Resentment, Hostility
Positive Emotions:
Grudging admiration of abilities
Behavior: Avoid, Exclude, Segregate, Exterminate
Common Targets: Jewish People, Asians, Feminists, Rich people,
Female Professionals, Black Professionals
paternalistic prejudice
low competence, high warmth
Negative Emotions:
Disrespect, Condescension
Positive Emotions:
Patronizing affection, pity, liking
Behavior: Personal intimacy, but role segregation
Common Targets: Older adults, people with disabilities, traditional
women, adolescents and young adults
contemptuous prejudice
low competence, low warmth
Negative Emotions:
Disrespect, disgust, resentment, hostility
Positive Emotions: None
Behavior: Avoid, exclude, segregate, exterminate
Common Targets: People with low SES, unhoused people, Muslims,
LGBTQ+ people, undocumented immigrants, etc
stigma
An attribute that discredits a person or a
social group in the eyes of others
social categorization
Socialization of what constitutes different racial
categories, such as skin color and facial
characteristics, automatically activates racial
stereotype
ingroup bias
Perceiving our ingroups as being better
than other groups
system justification theory
Members of both advantaged
and disadvantaged groups often endorse the group status
hierarchy in society as legitimate and fair
social dominance theory
In all societies, groups can be organized in a hierarchy of power
with at least one group being dominant over all others
• Negative stereotypes and prejudicial attitudes of nondominant
groups serve to justify their continued oppression.
• People develop less egalitarian beliefs towards outgroups as
their group’s status increases in comparison
contact hypothesis
Direct contact between
antagonizing groups can reduce prejudice
• One of the most tested methods for reducing intergroup
hostility
ingroup
a group to which we belong and that forms a part of our social identity
outgroup
any group with which we do not share membership
racism
Prejudice and discrimination based on a
person’s racial background
Personal discrimination discrepancy
The tendency to minimize/downplay the extent to which they have personally experienced discrimination in their jobs and daily lives is known
obedience
The performance of an action in response to a direct order,
usually from a person of high status or authority
conformity
Yielding to perceived group pressure by copying the behavior
and beliefs of others
• Think the clothing you wear, the food you eat, the music you prefer, etc
compliance
Publicly acting in accord with a direct request
Plurastic ignorance
The tendency to think that everyone else is interpreting a
situation in a certain way, when in fact they are not, primarily driven by conformity to social norms
anticonformity
Opposition to social influence on all
occasions, often caused by psychological reactance
thats not all technique
Making a larger request, then immediately offering a discount or
a bonus before refusal
lowball technique
Securing an agreement with a request by understating its’ true cost
foot in the door technique
Securing compliance for a small request, then following up with a
larger, undesirable request
door in the face technique
Having a larger request refused, then counteroffering with a much
smaller request
social impact theory
that the influence of individuals on others is a function of their strength, immediacy, and number.
normative influence
Occurs when a person
conforms in order to gain rewards or avoid
punishment from another person or group
• Asch Study
informational influence
Occurs when an
individual conforms due to the belief that other
may have more accurate information
• Sherif Study
interderpendence
to the mutual influence and reliance between individuals, where actions in a relationship affect both partners' outcomes
social cohesion
Group success and failure are affected by – and influence
social loafing
Group induced reduction in individual output
when performance efforts and cannot, therefore, be
individually judged
social facilitation
The enhancement of dominant responses due
to the presence of others
diffusion of responsibility
the belief that the presence of others in a situation makes one less personally responsible for the events that occur in that situation
tak oriented group
People often join groups because of a desire to
achieve certain task-oriented goals that they can’t attain alone
socioemotional group
Becoming a group member provides an opportunity to satisfy affiliative motives as the desire of approval, belonging, prestige, friendship, and love
evaluation apprehension
Making one’s own individual effort identifiable
expectation states theory
Development of group status is based on
member’s expectations of others’ probable contributions to the
achievement of the group’s goals, and that these expectations are
shaped by members’ task-relevant characteristics and diffuse-status characteristics such as race, age, wealth, etc