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Person perception
Forming impressions of others based on appearance, behavior, and context
Attribution theory
Explains how we assign causes to behavior (internal vs external)
Fundamental attribution error
Overestimating personality and underestimating situation for others’ behavior
Actor-observer bias
Attributing our behavior to situations but others’ behavior to personality
Prejudice
Unjustified negative attitude toward a group
Implicit prejudice
Unconscious negative attitudes
Explicit prejudice
Conscious, openly expressed attitudes
Stereotype
Generalized belief about a group
Discrimination
Acting on prejudice
Just-world phenomenon
Belief that people get what they deserve
Social identity
Sense of self based on group membership
Ingroup
Group you belong to (“us”)
Outgroup
Group you don’t belong to (“them”)
Ingroup bias
Favoring your own group
Scapegoat theory
Blaming another group for your problems
Other-race effect
Better recognition of faces from your own race
Attitudes
Feelings and beliefs that influence behavior
Foot-in-the-door phenomenon
Getting agreement to a small request increases chances of agreeing to a larger one
Role
Set of expectations about a social position
Cognitive dissonance theory
Discomfort from conflicting thoughts leads to attitude change
Persuasion
Process of changing attitudes
Central route persuasion
Using logic and evidence to persuade
Peripheral route persuasion
Using emotional cues or attractiveness instead of logic
Norms
Rules for expected behavior in a group
Conformity
Adjusting behavior to match group
Asch’s conformity experiments
Showed people conform even when group is clearly wrong
Normative social influence
Conforming to gain approval or avoid rejection
Informational social influence
Conforming because you think others are correct
Stanley Milgram’s obedience experiment
Showed people obey authority even when harming others
Obedience
Following orders from authority
Social facilitation
Performing better on simple tasks when others are present
Social loafing
Putting in less effort when working in a group
Deindividuation
Loss of self-awareness in groups leading to impulsive behavior
Group polarization
Group discussions strengthen initial opinions
Groupthink
Desire for harmony leads to poor decision-making
Culture
Shared beliefs, behaviors, and values of a group
Tight culture
Strict norms, low tolerance for deviance
Loose culture
Flexible norms, high tolerance for deviance
Aggression
Behavior intended to harm others
Frustration-aggression principle
Frustration leads to aggression
Social script
Learned expectations for behavior in situations
Mere exposure effect
Repeated exposure increases liking
Passionate love
Intense emotional and physical attraction
Companionate love
Deep affectionate attachment
Equity
Fair balance of give-and-take in relationships
Self-disclosure
Revealing personal information to build intimacy
Altruism
Helping others without expecting reward
Bystander effect
Less likely to help when others are present
Social exchange theory
Helping based on cost-benefit analysis
Reciprocity norm
Expectation to return favors
Social-responsibility norm
Helping those in need
Conflict
Perceived incompatibility of goals
Social trap
Situation where pursuing self-interest harms everyone
Mirror-image perceptions
Seeing opponent as evil and oneself as good
Self-fulfilling prophecy
Belief that leads to its own fulfillment
Superordinate goals
Shared goals that require cooperation
GRIT
Growth, respect, identity, and trust to reduce conflict