Human-Automation Interaction (Wk21)

Automation definition

use of machines to do human work, control of manufacture, application and extension

4 types of automation

info acquisation, integration, selection, execution

problems with automation

reliability, calibration, sa, confusion, allocation

limits of function allocation

difficult of allocation between automation and human

principles of human-centred automation

mental models, attention, response selection, perception, interaction, organisational

mental models (principle)

define and communicate the purpose of automatio, role of person, simplification

attention (principle)

system to signal its inability to satisfy a given role

response selection (principle)

should avoid accidental activation and deactivation

interaction (principle)

keep humans integrated within workflow loop, flexible automation

perception (principle)

automation should be transparent

organisational (principle)

user should be effectively trained to operate the complex automated system