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Human factor in cybercrime(and cybersecurity)
Victims
Offenders
Law enforcement
Difference in cybercrime (from traditional crime)
Less physical/social interaction
Greater anonymity (disinhibition)
More use of social engineering
Larger number of potential victims
No limits of time or location
Consequences cybercrime victimisation
Financial loss
Loss of trust
Stress and fear
Anger and frustration
Shame and guilt
Feeling unsafe
Depression
Loss of control
Limitations victim self-report surveys
People may forget incidents
People may not answer honestly
Rare/victimless crimes are difficult to measure
Attacks do not always result in victimisation
Number of victims ≠ number of offenders or crimes
Pig butchering
A long-term scam where criminals build trust with victims through dating apps or social media and convince them to invest money, often in fake cryptocurrency investments
Why pig butchering works
Social engineering
Manipulating emotions
Gaining trust
Complicated investments
Banks cannot do much
Routine Activity Theory
Likely offender
Suitable target
Absence of a capable guardian
Crime occurs when all three come together
VIVA
Value
Inertia
Visibility
Accessibility
Helps explain who is more likely to become a victim
Value(VIVA)
Worth stealing or attacking
inertia(VIVA)
How difficult it is to attack, move, or obtain the target
Visibility(VIVA)
Easy to find or notice
Accessibility(VIVA)
Easy to reach or attack
Main factors cybercrime victimisation
Personal characteristics(age, previous victimisation)
Personality(self-control)
Routine activities(exposure)
Online behaviour
Social engineering characteristics
Psychosocial manipulation
Hacking of the human brain
Gaining trust
Perform actions (log in, transfer money, etc.)
System 1 (Dual process theory)
Automatic thinking
Requires little effort
Fast and intuitive
Difficult to consciously control
System 2(Dual process theory)
Conscious thinking
Requires effort and energy
Slower and analytical
Helps with self-control and decision-making
Principles of influence
Reciprocity
Liking
Scarcity
Social proof
Authority
Commitment and consistency
Reciprocity(principles of influence)
People feel obligated to return favours
Liking(principles of influence)
People are more likely to comply with people they like or trust
Scarcity(principles of influence)
People value things more when they seem limited
Social proof(principles of influence)
People copy what others are doing
Commitment and consistency
People want to stay consistent with previous actions or promises
Authority(principles of influence)
People tend to obey experts or people in power