Send a link to your students to track their progress
9 Terms
1
New cards
4E Framework for Digital Marketing
1. Excite the customer, make it relevant, and personal 2. Educate the customer, product benefits/features 3. Experience simulate real time 4. Engage and communicate with the customer
2
New cards
Wheel of Social Media Engagement
Information Connected Network Dynamic Timeliness
3
New cards
Information
Outcome in which relevant information is spread by firms or individuals to other members of the social network.
4
New cards
Connected
Outcome that satisfies humans’ innate need to connect with other people.
5
New cards
Network
Outcome in which every post is spread instantaneously across social media
6
New cards
Dynamic
Information is exchanged to network participants through back-and-forth communications
7
New cards
Timeliness
Firms must engage with the customer are the right place and time
8
New cards
Categories of Social Media
1. Social networking sites 2. Media sharing sites 3. Though sharing sites
9
New cards
Influencer marketing
A marketing strategy that uses opinion leaders, popular on social media, to drive marketing messages to a target audience