Sales

Start of Conversation

• How can I help you? (Positivity)

• Questions (Why? Background? Experience? Time?)

• How language will help you!

• England story

• Product

• Examples

Most important Questions to answer in 1st half

• Give background?

• Goal?

• Deadline?

• What tried/worked/didnt?

Questions

• goal + deadline?

• learned language before?

• how long?

• what have you tried? what worked?

• life situation?

• time per week?

• commute? → audio

Product pitch

• most people learn…

• random vocab lists vs. topics you need

• memorizse single words vs. families

• lesson built around you (gaps, topics, pace)

• AI: practice, analyse, head → real speech

• difference within weeks

When he negotiates price?

• not generic lesson

• your gaps, topics, pace

• flashcards, audio, homework

• no template

DONT!

• übertreiben (make more money)

• say they can cancel

“I need to think about it”

• What aspects?

• Maybe I can help

• Money → 1st session, move from there

• by when answer? close conversation