ISBA Chap. 4

Ethics

The principles and standards that guide our behavior toward other people 

Confidentiality

The assurance that messages and information remain available only to those authorized to view them. 

Information Ethics

Govern the ethical and moral issues arising from the development and use of information technologies as well as the creation, collection, duplication, distribution, and processing of information itself or without the aid of computer technologies. 

Privacy

The right to be left alone when you want to be, to have control over your personal possessions, and not to be observed without your consent. 

Data scraping

The process of extracting large amounts of data from a website and saving it to a spreadsheet or computer 

Data harvesting

Refers to the process of collecting and extracting large amounts of data from various sources, often through automated means, for analysis, storage, or business purposes 

Digital trust

The measure of consumer, partner, and employee confidence in an organization's ability to protect and secure data and the privacy of individuals 

E-Discovery (or electronic discovery)

Refers to the ability of a company to identify, search, gather, seize, or export digital information in responding to a litigation, audit, investigation, or information inquiry 

AI explainability

Refers to the ability to understand and interpret the output or prediction from the algorithm 

AI transparency

Refers to the extent to which the decision- making processes, algorithms, and data used by artificial intelligence systems are open, accessible, and understandable to stakeholders and users 

AI hallucination

The fabrication of imaginary text, images, and sources when an AI model does not have enough data to answer a question 

Ethical computer use policy

Contains general principles to guide computer user behavior 

Click-fraud

The abuse of pay-per-click, pay-per-call, and pay-per-conversion revenue models by repeatedly clicking a link to increase charges or costs for the advertiser 

Competitive click-fraud

A computer crime in which a competitor or disgruntled employee increases a company’s search advertising costs by repeatedly clicking the advertiser’s link 

Cyberbullying

Includes threats, negative remarks, or defamatory comments transmitted through the Internet or posted on the website 

Threat

An act or object that poses a danger to assets 

Information privacy policy

Contains general principles regarding information privacy 

Fair information practices (FIPs)

A general term for a set of standards governing the collection and use of personal data and addressing issues of privacy and accuracy 

General Data Protection Regulation (GDPR)

A legal framework that sets guidelines for the collection and processing of personal information of individuals within the European Union (EU) 

The right to be forgotten

Allows individuals to request to have all content that violates their privacy removed 

Acceptable use policy (AUP)

Requires a user to agree to follow it to be provided access to corporate email, information systems, and the Internet

Nonrepudiation

A contractual stipulation to ensure that ebusiness participants do not deny their online actions 

Internet use policy

Contains general principles to guide the proper use of the Internet 

Email privacy policy

Details the extent to which email messages may be read by others 

Spam

Unsolicited email

Anti-spam policy

Simply states that email users will not send unsolicited emails (or spam) 

Opt out

A user can stop receiving emails by choosing to deny permission to incoming emails 

Opt in

A user can receive emails by choosing to allow permissions to incoming emails 

Social media policy

Outlines the corporate guidelines or principles governing employee online communications 

Social media monitoring

The process of monitoring and responding to what is being said about a company, individual, product, or brand 

Social media manager

A person within the organization who is trusted to monitor, contribute, filter, and guide the social media presence of a company, individual, product, or brand 

Cyberbullying

Refers to the act of using digital communication technologies, such as social media platforms, text messages, or online forums, to harass, intimidate, threaten, or humiliate others 

Cyberbullying policy

Outlines the guidelines, expectations, and consequences related to cyberbullying within an organization or educational institution 

Workplace MIS monitoring

Tracks people’s activities by such measures as number of keystrokes, error rate, and number of transactions processed 

Employee monitoring policy

Explicitly state how, when, and where the company monitors its employees