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Independent Contractor
A worker whose services are essential to the business but who provides their own tools, handles their own insurance/vacation, is not protected by the FLSA, and receives a 1099-misc for earnings over $600
PEO (Professional Employer Organization)
An outsourced firm that handles HR, benefits, payroll, and workers’ compensation for a company
Just-Cause Employment
Termination based on a violation of company policy (e.g. theft); the burden of proof lies with the employer
At-Will Employment
Employment that can be terminated at any time without warning, provided the reason for firing is legal
Non-Compete Agreements
legal contracts that must be limited in geographic area, duration, and scope, while protecting a legitimate competitive interest
NDA (Non-Disclosure Agreement)
A legally enforced contract creating a confidential relationship between a business with sensitive info and a person gaining access to it
Downsizing
A permanent reduction of a company’s labor force to remove unproductive areas or create a leaner business
Outsourcing
A strategy of hiring outside help for activities like design, marketing, or production to cut costs or access specialized talent
Product life style stages
The four stages of a product: Introduction, Growth, Maturity, and Decline
Lean Manufacturing
A production philosophy focused on the elimination of waste.
Kaizen
A philosophy of continuous improvement
TQM (Total Quality Management)
A management approach focused on quality and customer satisfaction.
JIT (Just-in-time)
A strategy of producing items only when they are needed
FIFO vs LIFO
first in/first out vs last in/first out
Forward vs Backward Scheduling
Forward starts tasks as soon as possible; Backward plans tasks by working back from a deadline
Productivity Formula
Output/input
Shrinkage
The difference between recorded inventory and actual inventory, often caused by theft or spoilage.
Pareto Principle
The “80/20 rule,” stating that 80% of results come from 20% of causes
SMART Metrics
Goals/KPIs must be Specific, Measurable, Achievable, Relevant, and Time-bound
Patent
Protections for machines, processes, or compositions of matter that are novel, non-obvious, and have utility.
Copyright
The exclusive right to copy, distribute, and perform a creative work
Trademark
A word, symbol, or design that identifies the source of a product and distinguishes it from others
Price Elasticity
Inelastic buyers are insensitive to price changes; Elastic buyers are highly sensitive to price changes.
Price Skimming
Charging the highest initial price customers will pay, then lowering it over time
Penetration Pricing
Offering a low initial price to attract customers to a new product
Price Ceiling vs Price Floor
The Ceiling is set by competition and what consumers will pay; the Floor is set by production costs
Debt vs Equity
Debt involves traditional loans (banks); Equity involves trading ownership for capital
Bootstrapping
Starting and growing a business using only personal resources and operating revenue, without external investment.
The 5 C’s of Credit
Character, Capacity, Capital, Collateral, and Conditions
Angel vs Venture Capital
Angels use personal wealth for early-stage (seed) deals; VCs use pooled money for later-stage (Series A+) deals.
Balance Sheet Formula
Assets = Liabilities + Equity
Tangible vs Intangible Assets
Tangible assets have physical form (cash, equipment); Intangible assets lack physical form (patents, goodwill).
Break Even Formula
Fixed Costs/Contribution Per Unit
Cash vs Accrual Accounting
Cash records transactions when money changes hands; Accrual records them when they are earned or incurred
Journal vs Ledger
A Journal is a chronological record of all transactions; a Ledger summarizes them by category.
ISO 9001 vs 14001
9001 is for quality management; 14001 is for environmental management
Letter of Credit
A bank guarantee ensuring an exporter gets paid once goods are shipped and documentation is provided.
INCOTERMS
11 international rules defining the responsibilities and risks of buyers and sellers in shipping.
Intercultural Empathy
Fostering mutual understanding and inclusive interactions across cultural boundaries