Effective Groups and Teams

Flashcards covering key concepts from the lecture on effective groups and teams.

Group

Two or more people who interact with each other to accomplish certain goals or meet certain needs.

Team

A group whose members work intensely with each other to achieve a specific, common goal or objective.

Synergy

The advantage where people working in a group produce more or higher-quality outputs than if they worked separately.

Cross-functional teams

Teams that consist of members from different departments to provide a wide variety of skills needed to meet customer demands.

Innovation

The creative development of new products, technologies, services, or organizational structures.

Formal group

A group that managers establish to achieve organizational goals.

Informal group

A group formed by managers or nonmanagerial employees to achieve their own goals or meet their own needs.

Self-managed work team

A group of employees who supervise their own activities and monitor the quality of the goods and services they provide.

Task interdependence

The degree to which the work performed by one member of the group influences the work performed by other members.

Group roles

A set of behaviors and tasks that a member of a group is expected to perform due to their position in the group.

Group norms

Shared guidelines or rules for behavior that most group members follow.

Social loafing

The tendency of individuals to put forth less effort in a group than they would individually.

Cohesiveness

The degree to which members are attracted to their group and motivated to stay in it.

Role Making

Taking the initiative to modify an assigned role by assuming additional responsibilities.

Stages of Group Development

The phases groups typically go through, including Forming, Storming, Norming, Performing, and Adjourning.