MENT 3101 — Exam 2 Complete Study Guide

A collection of flashcards covering the key concepts from MENT 3101 Exam 2 study guide, focusing on groups, teams, ethics, leadership, conflict, and organizational structure.

Tuckman's Model of Group Development

A framework outlining the five stages of group development: Forming, Storming, Norming, Performing, and Adjourning.

Storming

The second stage of group development where conflict emerges as members assert themselves and roles are debated.

Punctuated Equilibrium

A model of group development where groups experience long periods of inertia followed by sudden changes at the midpoint of a project.

Social Loafing

The tendency for individuals to exert less effort in a group than when working individually.

Dark Side of Group Roles

Disruptive roles in a group that harm the group’s progress, including Aggressor, Blocker, and Dominator.

Milgram's Obedience Experiment

A study showing that 65% of participants complied with authority to deliver lethal shocks, highlighting ethical implications of authority.

Group Cohesiveness

The degree to which members are motivated to stay in the group and the attraction towards the group.

Conformity

Adjusting one's beliefs or behaviors to match group norms or expectations, often due to social pressure.

Team Effectiveness Model

A model consisting of four components: Context, Composition, Work Design, and Process that determine team effectiveness.

Trait Theory of Leadership

The theory that leaders are born with certain innate traits that predispose them to be effective leaders.

Behavioral Theory of Leadership

The theory that leadership can be developed through behaviors rather than inherent traits.

Situational Leadership

The leadership style that adapts to the readiness level of followers based on their ability and willingness.

Power vs. Dependency

Power is the ability to influence others, while dependency arises when one depends on another for something valued.

Organizational Structure

The formal system defining how job tasks are divided, grouped, and coordinated.

Functional vs. Dysfunctional Conflict

Functional conflict supports group goals and improves performance, while dysfunctional conflict hinders group performance.