E-Commerce

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E-commerce

transactions over the Internet involving the transfer of goods, services or information or any intermediary function; buy or sell goods over the internet.

Product, Process, and Delivery Agent

dimensions of e-commerce.

Convenience

Ecommerce can occur 24 hours a day, seven days a week.

Increased Selection

many stores that solely exist online may offer consumers exclusive inventory that is unavailable elsewhere.

Potentially lower start-up cost

E-commerce companies may require a warehouse or manufacturing site, but they usually don't need a physical storefront.

International Sales

an e-commerce company can sell to anyone in the world and isn't limited by physical geography.

Easier to retarget audience

as customers browse a digital storefront, it is easier to entice their attention towards placed advertisements.

Limited Customer service

you cannot simply ask an employee to demonstrate a particular model's features in person

Lack of instant gratification

you must wait for it to be shipped to your home or office.

Inability to touch products

Online images do not necessarily convey the whole story about an item

Reliance on technology

If your website crashes, garners an overwhelming amount of traffic, or must be temporarily taken down for any reason.

Higher competition

this means other competitors can easily enter the market.

B2C (Business to Consumer)

companies sell directly to the product end-user. Performers transactions with the consumer that will ultimately use the good.

B2B (Business to Business)

same to B2C, instead of being a consumer, that user may be another company; companies doing business with each other.

E-infrastructure

is the architecture of B2B which primarily consist of logistics,

E-markets

an online electronic market where buyers and sellers meet to exchange goods, services, money or information.

B2G (Business to Government)

specialize as government contractors providing goods or services to agencies or administrations.

C2C (Consumers to Consumers)

may be auction-style listings or may warrant further discussion regarding the item or service being provided

Seller, Buyer, and Platform Provider

3 players of C2C

C2B (Consumers to Business

Modern platforms have allowed consumers to more easily engage with companies and offer their services

C2G (Consumers to Government)

Less of a traditional ecommerce relationship, consumers can interact with administrations, agencies, or governments

B2E (Business to Employee)

uses an intra-business network which allows companies to provide products and/or services to their employees.