TERMS Unit 5: Operations management Chapter 34: Crisis management and contingency planning HL

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Last updated 10:30 AM on 4/13/26
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4 Terms

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contingency planning

preparing the immediate steps to be taken by an organisation in the event of a crisis or emergency

<p>preparing the immediate steps to be taken by an organisation in the event of a crisis or emergency</p>
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crisis management

steps taken by an organisation to limit the damage from a significant, damaging event by handling, containing and resolving it

<p>steps taken by an organisation to limit the damage from a significant, damaging event by handling, containing and resolving it</p>
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