Principles of Sales-Exam 2

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Last updated 5:13 PM on 4/9/26
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52 Terms

1
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What is portfolio analysis?

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2
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What is an extranet?

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3
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What are the different sales closing techniques?

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4
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What are proof providers?

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5
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What are the different types of sales presentations?

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6
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What is a canned sales presentation?

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7
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What are territory goals?

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8
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What are the different sections of a written sales proposal?

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9
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What is an emotional close?

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10
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What is the compensation method of handling objections?

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11
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How are electronic materials used as sales aids?

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12
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What does it mean for a salesperson to relate to a customer?

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13
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What is an example in a sales presentation?

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14
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What are internal relationships?

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15
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What are critical encounters?

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16
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What are personal goals?

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17
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What is a case history?

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18
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What is the purpose of a sales meeting agenda?

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19
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How are statistics used as proof providers?

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20
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What is the indirect denial method of handling objections?

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21
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Wha is preselling?

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22
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What is an analogy?

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23
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What is sales planning?

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24
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What is an intranet?

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25
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What are partnership-enhancement activities?

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26
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What is the boomerang method of handling objections?

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27
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What are relationship enhancers?

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28
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What is a direct commitment closer?

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29
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How do statistics function in sales presentations?

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30
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What are CRM systems?

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31
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What are the characteristics of effective goals?

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32
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How do you protect proprietary information in a proposal?

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33
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Why do buyers make competitive comparisons?

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34
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What is the goal-setting stage of self leadership?

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35
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What are written sales proposals?

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36
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What is a service strategy?

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37
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What are moments of truths?

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38
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What is a trial commitment?

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39
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How do mobile CRM systems work?

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40
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What is a stalling objection?

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41
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What is a situational analysis in a sales proposal?

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42
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What are external relationships?

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43
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What is a straight-line routing plan?

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44
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What is a continuous yes close?

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45
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What is a product objection?

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46
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What is a customer value proposition?

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47
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What is a benefit?

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48
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What are some ways that salespeople enhance customer value?

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49
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What does forestalling objections means?

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50
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Why are sales appointments are important?

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51
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What are some effective methods for requesting sales appointments?

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52
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