information technology final test bank

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Last updated 11:06 PM on 4/22/26
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83 Terms

1
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To display a value associated with and located in a table of values in Excel, the cell formula could call the _________ function.

=VLOOKUP()

2
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A BI tool provided by Excel that allows for aggregation and simple visualization of data is called ________________.

pivot tables

3
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SAP presents the user with a menu system that can be navigated by ______________.

entering the screen T_Code

4
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To answer a business questions like “How many customers do we have in each state?”, a user of Microsoft Access would create a(n) ___________?

all of the above

5
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When using SAP, the last step in the procurement process is to:

post the outgoing payment

6
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The Excel function that allows for conditional display of data within a cell is ________.

=IF()

7
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Organizations use Microsoft Visio to model their organizational business processes by creating a __________ diagrams using the _______________ template.

swimlane, cross-functional flowchart

8
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A user establishes relationships between Access tables by ________________.

connecting primary keys to foreign keys in the relationship window

9
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When using SAP's sales processes, the warehouse manager uses the ________ screen in the SAP system to ship items to customers.

outbound delivery

10
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A system can be defined as:

Group of components interacting to achieve some purpose

11
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Application delivery and support ensure all the following EXCEPT:

users receive correct data

12
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Which is a part of IT Governance?

risk management

13
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Which of the following is not something done during application development?

sell the product

14
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What is a common entry level position to the IT organization?

help desk

15
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Which of the following is NOT one of the five components of the information system?

management

16
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What category does Information Systems fit into?

all of the above

17
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The amount data increases over time in a _____________ manner.

exponential

18
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Which of the following are information types:

d. both a. and c.

19
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Which of these is not a type of data?

megadata

20
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Which of the following are sources of data?

d. both a. and c.

21
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This type of data management asset is based around critical nouns of business, fairly static and generally fall into 4 categories: people, things, places and concepts

master data

22
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Characteristics of _________ are accurate, timely, relevant, just sufficient, worth its cost, and secured.

high quality data

23
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Which is a goal of data visualization?

all of the above

24
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This is an example of a discrete variable.

zip code

25
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Example of a continuous variable.

revenue

26
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Which of the following is recommended for continuous data?

d. b and c

27
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Which of the following is not a goal of data visualization?

inspect and cleanse data

28
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Which of the following are important rules of thumb with regards to data visualization?

all of the above

29
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Which graph would provide the best illustration of trends based on growth per year?

line chart

30
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What is the objective for utilizing visual representation of information?

support decision making

31
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Which of the following is not part of the Business Process?

explains an action

32
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What is a Business Process?

a set of activities that accomplish a specific function

33
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Which of the following is a component of a Business Process?

d. both a and b

34
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What is an example of a business facing process?

strategic planning

35
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The following symbol used to document a business process that indicates the beginning or ending of a process and links to other related processes.

terminator

36
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Which of the following is the purpose of why organizations needs the business process

c. a and b are correct

37
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Which level of process modeling shows end-to-end processes across the above operational areas

level two

38
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What is the general function of a (Transaction Processing Systems) TPS?

to track day to day business events

39
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What kind of information system is a neural network?

artificial intelligence system

40
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Used by the highest level employees to review internal and external data to make big business decisions

executive information system

41
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Who would most commonly use an Office Automation System?

clerical staff

42
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What is a major characteristic of a Transaction Processing System?

high level of accuracy is needed

43
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What is the most commonly used Decision Support System?

microsoft excel

44
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What is EDI?

electronic data interchange

45
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Which of the following is incorrect regarding Collaborative Systems?

collaborative systems can only work when all group members are logged in at the same time

46
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An example of a transaction in a business environment is:

all of the above

47
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Which of the following best describes an Organizational type of classification?

supports entire organization’s activities with an integrated package

48
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what is an information silo?

data isolated in separate information systems

49
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which of the following is the most expensive part of ERP?

labor

50
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Which of the following is the most used ERP system?

SAP

51
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Which of the following is not a problem posed by information silos?

retention rates

52
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How do organizations solve the problems of information silos?

data integration into a single database and revise applications to use that database

53
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ERP system benefit(s) include _______.

c. both a and b

54
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Which of the following is a possible solution for information silos?

d. both a and b

55
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________ is a dynamic process where a group of people work together to achieve common objectives.

collaboration

56
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Which type of communication requires all team members to be available to collaborate at the same time?

synchronous

57
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Which one of the following best describes Web 2.0?

encourages reader feedback

58
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Big Data refers to data sets that are at least a ______ or larger in size?

petabyte

59
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Which of the following devices is NOT considered to be an example of an Internet of Things (IoT) device?

laptop

60
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Two key activities of collaboration are:

communication and iteration

61
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What does “IoT” stand for?

internet of things

62
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What is the most used social media metric used by companies?

hits/visits/page view

63
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The process of converting a poorly structured table into two or more well-structured tables is called

normalization

64
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_____ is data that is used to describe data.

metadata

65
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Users create the requirements for data entered into the database. Developers then convert those requirements into ______?

data models

66
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What is a Primary Key?

a value that identifies a unique row in a rable

67
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What is the user’s role in development of a database?

c. a and b

68
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What is responsible for creating tables and defining their relationships?

database management system (DBMS)

69
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Which of the following can be a problem with multi-user databases?

lost update problem

70
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A study that determines whether a requested system makes economic and operational sense for an organization is a:

feasibility study

71
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Which of the following contains the best estimate of a project’s scope, benefit, cost, risks, and resource requirements?

baseline project plan

72
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Studies have found that  ___% to ___ % of all IT projects fail at one stage or another.

40% to 60%

73
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A _________ outlines at a high level all work required to complete the project.

project scope statement

74
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Post-project reviews will

ensure that future projects can avoid any issues that may have occurred during the execution of the just completed project

75
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The project closedown phase includes all of the following actions except?

communicate the project status

76
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What structure breakdown divides the project into manageable and logically ordered tasks and subtasks?

work breakdown structure

77
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Attacks exploit _________.

vulnerabilities

78
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An asset is _______.

people, property, and information

79
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Which of the following is a risk of cybercrimes?

financial losses

80
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Vulnerability is:

a gap in our protection efforts

81
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Asset + Threat + Vulnerability =

risk

82
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Which of the following is not one of the four functions of information security in an organization?

creates security technology for the organization

83
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_______ is defined as an action, process, device, or system that can prevent, or mitigate the effects of, threats to a computer, server or network.

countermeasure