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Computer graphics
Images created using computers and stored in digital formats
Information system
A computer system that collects stories and processes information usually within the context of an organization
organization
A group of people working together to accomplish a goal
enterprise
a synonym for business company or organization used in the context of software to indicate applications that are designed for business use rather than personal use
mission
an organizations goal or plan which is reflective by the organizations activities
mission statement
The written expression of an organization’s goals, and how those goals will be accomplished
vertical market
in the context of software applications designed to meet the needs of a specific market, segment or industry, such as medical records, keeping software for use in the hospital
horizontal market
an opportunity for sales of a product or a service that meets the needs of a wide range of buyers
organizational chart
A diagram of showing the hierarchy of workers in the organization
workers
people who performed the tasks necessary to carry out an organization’s mission
managers
people who make decisions about how an organization carries out its activities
strategic planning
The process of developing long range, goals of plans for organizations
tactical planning
short or new term, decisions, and goals that deploy the human financial and natural resources necessary to make strategic goals
operational planning
The scheduling and monitoring a workers and processes
transaction
an exchange between two parties that can be recorded and stored in a computer system
transaction processing system
A system that keeps track of transactions for organization by providing ways to collect display, modify and cancel transactions
batch processing
A processing system that involves holding a group of transactions for processing until the end of a specified period time
online processing
an interactive method of processing transactions in which each transaction is processed as it is entered
OLTP
interactive online transaction process in methods that use a commit or rollback strategy to assure accurate transaction processing
commit or rollback
A procedure in transaction processing system that will notify or rollback a transaction. If all the steps cannot be finalized or committed to.
detail reports
organ with generated by a management information system
management information system
A type of information system that manipulates the data collected by a transaction processing system to generate reports that managers can use to make business decision
summary report
A report generated by a management information system that combines our group data and usually provides totals such as report a total annual sales for the past five years
exception report
A report generated by a management information system listing information that is outside normal or acceptable ranges such as a re-order report showing below stock inventory items
decision support system
And computer system that allows decision makers to manipulated directly to incorporate Jada from external sources and to create data demons or what if scenarios
executive information system
A special type of decision support system that is designed to provide new managers with information relevant to strategic management activities
Decision model
A numerical representation of a realistic situation, such as a cash flow model of a business
decision query
A question or a instructions that describes the date of that needs to be gathered to make a decision
expert system
A computer system that incorporates knowledge from human experts in order to analyze data and produce a recommendation or decision
knowledge base
The collection affects and rules obtained from experts power Incorporated into an expert system
knowledge engineering
The process of designing rules entering them into a expert system and testing room
inference engine
Software, I can analyze and manipulate a knowledge base or an expert system
expert system shell
A software tool used for developing expert system applications
fuzzy logic
A technique used within an expert system to deal with imprecise data by incorporating. The probability that the input information is correct.
e-commerce
Short for electrical commerce the business of buying a selling products online
B2C
an e-commerce exchange of product services or information between business and consumer
C2C
an e-commerce exchange, a product service or information between consumers
B2B
an e-commerce exchange of product services or information between businesses
B2G
an e-commerce exchange of product service or information between businesses and governments
e-commerce application
The software that handles e-commerce transactions
payment gateway
The part of an e-commerce system that connects a merchant website to the bank or credit card service per provider to handle customer payment
supply chain
all of the businesses, people and vehicles that move products from suppliers to consumers
SCM
The process of monitoring products from manufacturers to distributors, and then customers after the eighth of specialized software
CRM
A technique for increasing profitability by improving the relationship between a company and its customers
Loyalty Program
A scheme used by businesses to encourage customers to register for discounts and sale awards. The information can also be used by CRM systems and OLAP systems to try and get customers with advertising based under buying habits
ERP
A suite of software molecules that integrate major business activities, such as sales, CRMNSCM
BI
The process of collecting analyzing past and present business data as a basis for operational and strategic decision-making
BPM
The systematic approach to improving the workflow of the organization often through the use of information technology
JIT
A manufacturing system in which parts needed to construct a product or received at the assembly site only is needed
MRP
A business management technique in which an optimum manufacturing plan is generated based on widd variety of data
TQM
A process by which an organization analyzes and implement ways to improve the quality of this products or services
PIECES framework
A curse of developed by James Weatherby to help identify problems in the information system. Each Twitter pieces stands for a potential problem.
Structured Methodology
invested of developing an information system that focuses on the process that takes place within the business or organization
Information engineering methodology
A method of developing an information system that focuses on data collected by an information system before finding ways to process that data
object oriented methodology
approach to system development that regards to the elements of the system as a collection of objects that interact with each other to accomplish tasks
project management software
software specifically decide as a tool for planning, scheduling and tracking projects and their costs
project management software
software specifically designed as a tool for planning, scheduling and tracking projects and their cost
PERT
A project management technique that displays interconnected events and task milestones on a timeline
WBS
A project management tool based on a hierarchical structure of task and deliverables
Gantt Charts
horizontal bar charts about topic, project schedules by showing each task as a bar on the chart
Critical path
In a PERT chart, the sequence of tasks that takes the shortest time to complete
analysis phase
Tasks performed by a project team, whose goal is to produce a list of requirements for a new or revised information system
success factors
System requirements that also serve as an evaluation checklist at the end of the development project
system requirements report
A report generated at the conclusion of the analysis phase of a SDLC by a project team that has studied a system and determined the system requirements
data flow diagram
A diagram that illustrates how data moves through an information system
external entity
A person, an organization or a device that exist outside and information system, but provide provides it with input or receive output on a DFD usually represent represented by a square
data store
I filing cabinet disc or taped that whole state up on a DFD usually represented by the open-ended rectangle
Process
in the context of the information system data flow diagram, a manual or a computerized routine that changes data by performing a calculation, updating information, sorting a list and so on
Data flow
on a DFD a line with an arrow on the end that indicates the direction in which data flows
UML
A tool for diagramming a set of object classes
use case diagram
A diagram document even tasks performed by the users of an information system
actors
object oriented, charging for people who use an information system
use case
tasks performed by the actor in the information system
class diagram
A diagram that provides the name of each object, a list of objects, attributes, less methods, and indication of the cardinality between objects
sequence diagram
A tool used by a project team that depicts the detailed interactions that take place within an information system.
CASE tool
Software that is used to summarize system requirements, diagram current and proposed information systems, schedule development tasks, prepare documentation, and develop computer programs.
System development life cycle
The series of phases that outlines the development process of an information system.
iterative SDLC
A system development methodology in which a subset of a system is developed, tested, and then used as the basis for each more full-featured development phase.
Systems analysis and design
The process of evaluating business needs and using that analysis as the basis for designing and building an information system.
planning phase
The first phase of an information system development project with the goal of creating a project development plan.
project development plan
A planning document that is the final result of a planning phase and is reviewed and approved by management.
joint application design
A widely accepted design technique that is based on the idea that the best information systems are designed when end users and systems analysts work together on a project as equal partners.
application development tool
Software, such as 4GLs, expert system shells, and component objects, that can be assembled into the application software for an information system.
turnkey system
A complete information system that consists of both hardware and commercial software.
design phase
The process a project team uses to figure out how to implement a new system. This phase is undertaken after the analysis phase is complete.
decision support worksheet
A comparison table used by a project team to evaluate solutions by assigning a score and a weight to each criterion.
application specifications
A detailed description of the way that the software for an information system should interface with the user, store data, process data, and format reports
detailed design phase
A phase of the SDLC in which systems analysts and designers generate precise specifications for an information system.
feature creep
An undesirable occurrence during information system development when users, customers, or designers attempt to add features after the final specifications have been approved.
change requests
A formal, written request to add, delete, or change the features of an information system.
implementation phase
A set of tasks performed with the supervision of a system development project team in which a new information system is constructed.
Software customization
The process of modifying a commercially available software application to meet the needs of a specific user or organization
Application testing
The process of testing newly developed application software by running unit tests, integration tests, and system tests.
unit testing
The process of testing a completed application module to make sure that it operates reliably and correctly.
integration testing
The testing of completed modules of an application to ensure that they operate together correctly.
system testing
The process of testing an information system to ensure that all of the hardware and software components work together.
System documentation
A description of the features, hardware architecture, and programming of an information system written for programmers, designers, and analysts who maintain the system.
User documentation
Descriptions of how to interact with an information system or a program, including instructions on use, features, and troubleshooting.
procedure handbook
Step-by-step instructions for performing a specific job or task.
System conversion
The process of deactivating an old information system and activating a new one.