4.02 Hospitality and Tourism - Middleton

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Last updated 4:49 PM on 8/6/25

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1

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Fostering Relationships

promote the growth and development of customer relationships

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clientele

a group of customers or patrons

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Customer Complaints

communications that indicate whether or not customers are satisfied with the performance of the business

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Resolution

a firm decision to do or not to do something.

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Solutions

Ways to solve a problem or difficult situation