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These flashcards cover key terms and concepts related to health administration and management.
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Administration
The process of achieving defined goals at a defined time through guidance, leadership, and control of efforts of a group of individuals.
Management
The art of getting things done through people and involves the direction of a group toward organizational objectives.
Goal
A long-range specified state of accomplishment towards which activity is directed.
Objective
A measurable state of accomplishment aimed towards a goal, including description of what, when, and where.
Planning
Defining the organizational purpose and ways to achieve it.
Organizing
Arranging and structuring work to accomplish organizational goals.
Leading (Directing)
Directing the work activities of others.
Controlling
Monitoring, comparing, and correcting work performance.
Conceptual Skills
The ability to understand concepts, develop ideas, and implement strategies.
Human Skills
The ability to interact and motivate people.
Technical Skills
Knowledge in performing an activity correctly with the right technique.
Administrative Levels
Includes Central level, Intermediate level, and Local Level in the context of health administration.
General Manager
Focuses on the entire business, overseeing all functions and operations.
Functional Manager
Has management authority over a specific organizational unit, such as a department.
Non-human Resources
Resources that are not people, such as financial, technological, and natural resources.
Efficiency
Doing things right; the optimal use of resources.
Effectiveness
Doing the right things; accomplishing tasks that help reach organizational goals.
Administration vs. Management
Management is the operational part, while administration formulates broad objectives and policies.