McKeen Chap 11&12

The telephone is an example of an initially non-disruptive technology that became disruptive after many years of evolving.

true

Select the key reason below for why organizations must not rely on external providers for thought leadership.

They are oblivious to the internal context of the organization

People follow thought leaders because they believe in what they are selling because of their ______.

Credibility

An example of _____________ is when a thought leader connects the dots between their idea and other people's ideas.

Synthesis

Select the item below that is NOT a type of thought leader.

Functional thought leaders

The first step to develop thought leadership is to harvest ___________.

Ideas

Use of __________ teams create opportunities to build relationships and stimulate ideas

Functional

Select the reason below that cause people to not participate in idea-generating activities.

Not seeing ideas being used

Often _________ is the result of a combination of the new capabilities offered by a technology, complementary products and services that build on that technology, and changes in the expectations of and behaviors in a culture, market, or process as a result.

Interruption

__________ is central to dealing with disruption and can spell the difference between planned change and survival.

Speed of response

Moving to new modes of ___________and ____________ is likely to have dramatic impacts on the structure and function of the IT organization of the future.

infrastructure; service delivery

IT _______ are such a significant obstacle to change that some organizations may just give up the effort.

processes

The first goal of managing disruption is to _________.

stay relevant

_________ is like experiments and proofs of concept that explore how to make sense of new technologies and ways of working.

Creating learning options

The disruptor is best positioned to take advantage of the technological disruption; therefore, innovation must be a priority.

false