CMA

The administrative agency that protects employee health and safety is the

OSHA

Agents of sanitization that are used on the skin are called

antiseptics

In order for consent to be informed, which of the following elements should be present?

Risks and benefits of the proposed treatment, Nature of the patient's condition and
Nature and purpose of the proposed treatment

Which of the following is a written communication among members of an organization?

Memoranda

Which of the following forms of mail correspondence is typically handled by the medical assistant?

Promotional literature, Subscription renewals, Newspapers and Fee payments

A \_____ form must be filed with the IRS when an employee claims 14 allowances.

W-4

The bank statement shows a balance of $4,050.00. Outstanding deposits total $1,025.00, and outstanding checks total $700.00. The checkbook balance should be

$4,375.00

Which of the following would be indexed first?

In order they would be: Mary Ellen Bowden; Mary Ellen Bowl; Fred Brown; Bill Browne; and Glenda Browne.

When interviewing job applicants, all of the following should be considered EXCEPT

Social affiliations are the least important and may be considered illegal.

Ideally, urine should be analyzed within how many minutes of collection?

60 minutes

The legal term in Latin that means "the thing speaks for itself."

Res ipsa loquitur

Orientation of new employees serves to

identify performance expectations, impart the philosophy and mission of the organization, assess the employee's skills and learning needs and provide a protected period of time to learn a new job

Insulin shock is caused by

excessive amount of insulin, decreased levels of glucose

On an Excel spreadsheet, cell A3 is located at

column A, row 3

All of the following urinary constituents are reported EXCEPT

Artifacts

A test performed by placing a small probe on the earlobe or finger to evaluate the amount of oxygen saturation in the blood is

pulse oximetry

All of the following are included information located on a sterilization log EXCEPT

temperature

Nutritional elements that help replace and repair worn-out tissue are

proteins

RBCs that are normal in shape are called

discocytes

The study of blood and blood-forming tissues is known as

hematology

Long, slender probes used in surgery are called

sounds

Which one of the statements is correct regarding an epileptic victim?

Seizures that last longer than 1 minute require EMS., The victim will feel drowsy and disoriented after the seizure. The incident may be preceded by an aura. and The victim may have time to warn bystanders before the incident.

When working with medical equipment which of the following statements is incorrect?

While operating equipment involved in the use of blood, blood products, or other bodily fluids wearing protective gear is optional as exposure is minimal

The term tachycardia is synonymous with

fast heart rate

All of the following are adjectival suffixes EXCEPT

-oma

Manipulating the genes of offspring through either breeding or alteration is known as

eugenics

How long may an address change service remain in effect?

12 months

What pulse point should be palpated when assessing an unconscious victim?

cartoid

Which of the following would be indexed last?

titles

One who provides a professional service for a fee is a(n)

independent contractor

Which of the following means gland?

Aden/o

Which of the following veins drain the liver?

Hepatic

A storage cabinet designed to house medical records that resembles a chest of drawers is which one of the following?

lateral

All of the following are liquid preparations EXCEPT

A troche is a lozenge, which is a solid preparation of a medication.

Which of the following would be considered the least important when scheduling appointments?

day of the week

Which of the following forms is a social security number application?

SS-5

A computer program that is designed to acquire access codes and passwords for illegal entry into a computer system is called

Trojan horse

Determining the true balance of an account is a process known as

reconciling

Which of the following is not a true statement of the alphabetical system?

Folder captions are restricted to two subjects.

A(n) \_____ can hold patient documents temporarily until the medical record is returned.

out folder

Which one of the following is not a common cause of breathing emergencies?

Diabetes mellitus

The total absence of sperm is known as

aspermia

An insurance policy designed to pay fees not covered by conventional plans is a

companion plan

In greeting a patient, the medical assistant should say,

"Good morning, how may I help you?"

The first step when performing a capillary puncture is to

identify the patient

How should an MA respond to a missed appointment by a patient?

Send the patient a letter, Send the patient a postcard, Call the patient, Send the patient a Certified letter

Documents that have the important information highlighted have been

annotated

A common stereotype associated with persons with communication disabilities is

lack of intelligence

An agent that mechanically removes contaminants from objects is a(n)

detergent

Ineffective patient education communication techniques include all of the following EXCEPT

accepting

The gradual return of an elevated temperature to normal is called \_____.

lysis

A(n) \______ identifies codes that are not to be used with modifier-51.

circle with a slash

Determining where the document should be filed and deciding on a filing caption is called

indexing

The person or party designated by the policyholder to receive the value of a policy is the

beneficiary

Which of the following should not be recorded in a patient's medical record?

Untrue information, True but irrelevant information, and Questionable information

All of the following instruments are commonly used during a routine physical examination EXCEPT

thumb forceps

Which of the following types of coding systems is a prospective fixed Medicare fee structure for hospital billing?

DRG

Which one of the following is not an example of a material requiring the use of standard precautions?

HAIR

A(n) \_____ is the most common and effective means of sterilization.

AUTOCLAVE

Painful sexual intercourse is known as

dyspareunia

Which one of the following is not an element of informed consent?

The physician is not required to provide a means of assessing the patient's comprehension of the issues.

Which one of the following statements describes the interrelationship between the cardiovascular system and the skeletal system?

Hematopoiesis

The abnormal hemoglobin molecule responsible for sickle cell anemia is

hemoglobin S

A fax transmittal sheet should not include

an account number

Which of the following is typically not found in the medical chart?

Patient ledger card

A predefined computer setting that is automatically loaded with each new document unless changed by the user is the

default

Which CPT modifier indicates that multiple modifiers have been assigned?

99

As a team member, which one of the following are you responsible for?

ALL, Promoting competent patient care, Working independently when the situations requires it, Following through on assigned tasks, AND Working effectively in a group dynamic

The majority of banking transactions involve

checks

What agar plate(s) are streaked for a wound culture?

Both BAP and MAC

Making a decision about the name, subject, or other identifier under which you file the material is part of what step in the filing process?

indexing

In medical transcription, subheadings are indented \_____ spaces.

3-5

All of the following are signs of decomposing urine EXCEPT

pH becomes acidic

The body region overlying the stomach is the

epigastric

According to the Comprehensive Alcohol Abuse and Alcoholism Prevention, Treatment, and Rehabilitation Act of \_____, providers are generally prohibited from confirming that a patient is in a substance abuse treatment facility.

1970

All of the following are functions of the integumentary system EXCEPT

calcium storage

Which of the following calls should be transferred to the provider?

Provider calling from another facility

Which of the following is private insurance to supplement Medicare benefits for payment of the deductible, co-payment, and coinsurance?

medigap

The Current Tax Payment Act of \_____ requires employers to withhold income tax on a pay-as-you-go basis.

1943

Calling a patient, visiting the patient at home, and asking the patient to complete a questionnaire would fall into which one of the following categories of patient education?

Implementation and evaluation

Tax to provide economic security during periods of temporary unemployment is

FUTA

A(n) \_____ located after a code number indicates variable preoperative and postoperative services.

asterisk

An index of files on a disk is known as the

directory

As it relates to patient education, which of the following should be documented in the patient's chart?

Implementation, plan and Assessment

Which punctuation should follow a major heading in medical transcription?

:

Records requested by patients or third parties can be released under which of the following circumstances?

The provider grants approval and The patient grants consent via a release form

When reducing fees, which of the following is an example of a courtesy allowance?

Discount given to a clergy member

Generally, the ownership of medical records resides with

the physician/clinic/hospital

Which of the following must be taken into consideration when developing a patient education brochure?

the accuracy of the information, provide clear instructions, present the information in a manner that is accessible to your patient population, and request permission for copyrighted materials

During CPR, gastric distension may be caused by all of the following EXCEPT

slow, deep ventilations

Adopting the view of other persons relative to their situation and experience is known as

empathy

Nutritional elements that serve as catalysts for efficient metabolism are

vitamins

Gynecological instruments include

all- vaginal speculum, uterine tenaculum, pelvimeter,and uterine curette

A property or right owned by a business defines

asset

Oophorectomy is related to what body system?

Female reproductive system

The acronym p.c. means

after meals

Which type of mail can weigh 45 pounds?

priority

All of the following are common storage media types in a medical office EXCEPT

All options are types of media storage commonly used in a medical office.

All of the following terms are spelled incorrectly EXCEPT

bradykinesia

Which of the following types of billing statements is given to the patient at the visit?

superbill