7 brew (trainer test prep)

Flavor scoops for iced lemonades? (S,M,L)

1,1,2

Flavor scoops for lemonade chillers? (S,M,L)

1,1,2

Flavor scoops for lemon freezes? (S,M,L)

1,1,2

Lemon concentrate ounces for chillers & freezes? (S,M,L)

4,6,8

Full recipe: Medium iced SF brunette (no premix bottle)

1/2 scoop SF hazelnut, 1/2 scoop SF caramel, 1 scoop SF chocolate, 2 espresso shots, 12 oz line w/ smooth mix

Full recipe: Large iced almond milk german chocolate

1 scoop German chocolate, 1 scoop chocolate, 4 espresso shots, 16 oz line w/ almond milk

Fill lines for hot matchas? (S,M,L)

10,14,18

Matcha concentrate scoops for hot matchas? (S,M,L)

3,4,5

Flavor scoops for hot & iced matchas? (S,M,L)

1,1,1

Full recipe: Medium iced almond milk hazelnut mocha

1 scoop hazelnut, 1 scoop chocolate, 2 espresso shots, 12 oz line w/ almond milk

Full recipe: Medium 1/2 sweet SF smooth 7 chiller

1 1/2 scoops SF Smooth 7, 2 espresso shots, 9 oz line w/ whole milk

Full recipe: Large almond milk white chocolate mocha chiller

2 scoops white chocolate, 2 scoops chocolate, 4 espresso shots, 12 oz line w/ almond milk

Full recipe: Large vanilla chai chiller

2 scoops vanilla, 12 oz line w/ chai concentrate, 16 oz line w/ ice cream mix

Full recipe: Medium coconut lemonade chiller

1 scoop coconut, 5 scoops lemon concentrate, 12 oz line w/ lemonade

Full recipe: Small iced SF german chocolate

1/4 scoop SF coconut, 1/4 scoop SF caramel, 1/2 scoop SF chocolate, 2 espresso shots, 8 oz line w/ smooth mix

Full recipe: Small iced almond milk matcha

2 scoops matcha concentrate, 8 oz line w/ almond milk

Full recipe: Large iced vanilla matcha

1 scoop vanilla, 4 scoops matcha concentrate, 16 oz line w/ whole milk

How is a hot london fog made?

1/2 steamed whole milk, 1/2 steamed earl grey w/ vanilla

How is an iced london fog made?

1/2 whole milk, 1/2 iced earl grey w/ vanilla

Flavor scoops for 7 energy chillers?

1,1,2

If shots are taking too long to pull, make grinds _____?

coarser

If shots are pulling too quickly, make grinds______?

finer

what is likely wrong if shots are taking too long to pull?

grinds are likely too fine

what is likely wrong if shots are pulling too quickly?

grinds are likely too coarse

Steam lines for hot chais? (SML)

10,14,18

Cream scoops for 7 fizzes? (SML)

1,2,2

Cream scoops for house blends? (SML)

1,2,2

Steam lines for cocoas? (SML)

10,14,18

Flavor scoops for SF cocoas? (SML)

1,2,2

How much froth do hot drinks get?

1/4 inch tight froth

The action of using an espresso machine to make a double shot is called____?

pull

Coffee made by pressing a small amount of steam through coffee beans is _______?

espresso

The filter that is locked into the machine is called_____?

portafilter

The ______ is what holds the beans at the top of the grinder?

hopper

What grinds the beans inside the grinder?

grinding burrs

What holds the fresh grinds?

dosing chamber

How to make a matcha concentrate premix pitcher?

16 oz matcha powder, fill to 1 liter line w/ bunn water, then 2 liter line w/ cold water and vigorously stir

What are the 3 steps for coffee flavors?

1. flat even scoops 2. stir in espresso 3. rinse scooper

What are the 3 steps when steaming milk?

1. wipe off steam wand before and after 2. perch before and after 3. bang out bubbles

What are the 3 layers of espresso?

crema, body, heart

Describe the crema layer of espresso:

Very top layer that is light & foamy

Describe the body layer of espresso:

Middle layer that is caramel brown

Describe the heart layer of espresso:

Bottom layer that is dark brown & bitter

Full recipe: Medium lemon freeze

6 oz lemon concentrate, 12 oz line w/ ice cream mix

Full recipe: Medium oat milk raspberry mocha chiller

1 1/2 scoops raspberry, 1 1/2 scoops chocolate, 2 espresso shots, 9 oz line w/ oat milk

"Classic" drinks?

cappuccinos, lattes, breves, mochas, house blends, cocoas, macchiatos, matchas, chais, cold brew

Flavor scoops for chai chillers? (SML)

1,1,2

How much do we charge for 7 energy drinks made w/ half ice or no ice + fill

2.75

Steep time for tea pitchers?

15 minutes

Fill lines for kids iced drinks?

5 oz

How is 2% milk made?

1/2 skim milk, 1/2 whole milk

Kids temp range?

110-120

Drinkable temp range?

140-150

Extra hot temp range?

175-180

Burnt temp?

181+

Regular temp range?

160-170

Verbal sequence for relaying a drink to the team?

size, temp, modifications, drink name, finishing details

What is used to make a "skinny" drink?

Skim milk, SF flavors

What is used to make a "keto" drink?

heavy whipping cream, SF flavors

Which milk contains the most fat, but least naturally occurring sugars?

smooth mix

Which milks don't have any added sugars?

Skim, whole milk, & smooth mix

Full recipe: Small iced caramel mocha

1 scoop caramel, 2 espresso shots, 8 oz line w/ mocha mix

Flavor scoops for special 7's?

2,3,4

Matcha concentrate scoops for iced matchas? (S,M,L)

2,3,4

Matcha concentrate ounces for matcha chillers? (S,M,L)

4,6,8

Flavor scoops for matcha chillers? (S,M,L)

1,1,2

Ounces of ice cream mix for matcha chillers? (S,M,L)

4,6,8

Full recipe: Large lavender matcha chiller

2 scoops lavender, 8 oz line w/ matcha concentrate, 16 oz line w/ ice cream mix

Full recipe: Medium brown sugar cinnamon matcha chiller

1 scoop brown sugar, 6 oz line w/ matcha concentrate, 12 oz line w/ ice cream mix

How to adjust the grinder to make grinds finer?

push adjuster away

How to adjust the grinder to make grinds coarser?

pull adjuster

Full recipe: Large decaf mocha chiller

4 scoops chocolate, 4 decaf espresso shots, 12 oz line w/ mocha mix

Full recipe: Medium decaf white chocolate mocha chiller

1 1/2 scoops white chocolate, 1 1/2 scoops dark chocolate, 2 decaf espresso shots, 9 oz line w/ mocha mix

Full recipe: Medium decaf chiller

3 scoops liquid cane sugar, 2 espresso shots, 9 oz line w/ whole milk

What is the foundation of our success & how do we hold fast to it?

our culture and how we present ourselves in order to give customers a great experience

The 4 keys to success?

1. first impressions 2. customer service 3. drink quality 4. consistency

The "Big 3"?

1. genuine & unique interactions 2. body language/attitude 3. smile

Shots are pulled how?

from left to right

Milk is poured how?

from right to left

Who is the first team member that our customer interacts with when they pull into the drive-thru line?

Texter

Which position is the foundational role in the stand?

Lane

If a customer orders a large Brunette, what clarifying question should you ask them?

If they would like it hot or iced

Which position handles finishing details?

Milk

What is our shot window?

17-27 seconds

What are our 3 non-dairy options?

Oat milk, almond milk, coconut milk

Cold foam is an extra charge of ____?

0.75 cents

What is the first step before measuring out Match concentrate for a drink?

Vigorously stir the concentrate

What is our "first job" at 7 Brew?

Teamwork

What to do when something goes wrong?

ACT: Apologize, Care, Thank

How many double shots of espresso do you need for a chiller batch?

30 dubs (60 shots)

How much sugar is needed for a regular chiller batch?

24 oz

How is a lemonade premix pitcher made?

24 oz lemon concentrate, fill w/ cold water & stir

How is an energy chiller pitcher made?

32 oz energy concentrate, fill w/ cold water & stir

What milk alternative is the creamiest?

Oat milk

What milk alternative has a touch of flavor?

Coconut milk

What milk alternative has a light sweetness?

Almond milk

Hot cup sizes? (oz) (K,S,M,L)

8,12,16,20

Iced cup sizes? (oz) (S,M,L)

16,24,32

How is a chai premix pitcher made?

2 32 oz chai concentrate cartons, fill w/ whole milk & stir

How is a SF German Chocolate premix squeeze bottle made?

8 oz SF coconut, 8 oz SF caramel, 16 oz SF chocolate